Customer Testimonials
Jeff and the entire Team were all Fantastic!
I was able to find an OEM front wheel for my Trek Remedy at a great price. Jax also gave me a military discount.
The staff, always ready to o. help
Very helpful staff and a great selection of merchandise!
Great service. Highly recommend!
The staff was professional and quickly repaired my daughter’s bike. The flat pack program is awesome!!!
excellent services rendered by Jax Bicycle. Pricing was excellent as well. Keep up the good work.
Great customer service at both Yorba Linda and Fullerton locations from all staff members. Special thanks to Eddy at Fullerton for his recommendation for a bike for my son, and James at Yorba Linda store to arrange purchase and pick up at Fullerton. Smooth transactions, staffs were helpful and knowledgeable. Will definitely go back for more bikes or any services.
They were very helpful and friendly I had a very pleasant experience
Friendly and knowledgeable staff. Quick service reasonably priced.
Variety
Great customer service and they do great work as well
The service dept (Jeff) was so helpful in planning the service needed on our 2 Ebikes
The maintenance was completed so promptly & the bikes look & run like they are brand new! We will definitely be back!
Friendly knowledgeable staff
Repair was quick!
I find the staff very courteous and knowledgeable. The service is invariably fast and done with excellence. I am always very satisfied with the service.
Customer service is top notch starting from the top with First name removed the general manager. Especially of note for high praises to service manager Don and his guys like Clay.
The staff is well trained, they have all the knowledge, Very professional, thanks a lot 🙏 👍 😀 👏 God bless 🙌 🙏
Amazing end to end customer service
Don is terrific in the repair shop. Super knowledgeable.
Nice people great service they do what they say they’re going to do
Had the product I needed and very helpful and customer service.
It’s good store
Friendly and honest service
Customer service is very friendly and helpful
Everyone there, and I mean everyone there was extremely friendly helpful and nice. When you come in they make you feel like part of a community with the same interests.
It is obvious that everyone there enjoys what they do and they feel they have a purpose. That is rarely felt in today’s society of on line sales and service. What ever you are doing there please continue.
The service and customer support at the Claremont store was excellent. The young lady who helped me was very accommodating and made sure my return was done right the first time. A+ to her!
Always friendly and helpful beyond expectations.
We always get the flat pack package it is great for our kids bikes.
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