Customer Testimonials
I have been going to Rock and Road for years. Generally, competent but not real friendly.
Jax is competent, friendly and a pleasure to work with. I had two e-bikes serviced plus purchased two new tires. They were helpful, understanding and efficient.
Who could ask for more?
Terry F.
I just had two bikes serviced at Jax Bicycle Center in San Clemente and the service was timely, friendly and professional. I would recommend this shop for everyone looking for a bike shop!
Great store. Always has a helpful staff and clean store.
I went in for a donation for my nonprofit. Thanks JAX for your support and generosity.
The service department is friendly , knowledgeable and the work is always complete on time. The crew there are sportsmen and real riders so relatable to my needs.
Excellent and friendly service above and beyond expectations!.
Service was great! So friendly and knowledgeable.
Thank you!
Great friendly customer service from Joesph in Laguna Niguel. 👍
I like your responsiveness and professionalism
Good selection. Unfortunate to hear the VeloCare service plan we purchased for $260 on two bikes is "on hold."
Service was excellent
Jose is absolutely the best! I haven't experienced great customer service like this in a while and I want to call it out, thank you so much for all your help with my neice's bike. Thank you so so much Jose!!
Great service!!
the service is outstanding, as well as the product selection.
Nice service. Good fitting process.
Awesome service!
Great experience, very professional and extremely quick turn-around - I will be going back next time my bikes need work. Thank you.
We appreciated the wealth of information that John shared with us!
Friendly and helpful staff, Misty was great. Had the product I needed.
Very helpful staff
Great quality and the service was both friendly and professional. Would definitely recommend and continue to shop at this establishment.
Great service store was clean and loved the staff!!
Good product knowledge among the staff, super fast and very willing to help in a pinch!
Jax bike shop is my favorite local shop for MTB bikes and Service or repairs.
All the staff are bikers and very knowledgeable about bikes. The guys in the service dept are super helpful and friendly and the turnaround on repairs is much quicker than the other bike shops in OC. I definitely recommend this shop.
Helpful and on time service of my bike. Very friendly staff
Knowledgeable staff. Selection.
easy install , worked perfect on Samsung Note20 ultra which is a large phone
The test bike ride
Jax in Irvine is the best! All the staff is friendly, welcoming and knowledgeable about whatever you need for your bike!
The service department is amazing, they are always super busy but the service is worth the wait!
Excellent customer service!
Service was fast , they new what I needed and had it in stock