Customer Testimonials
Excellent customer service!
Friendly staff, very helpful. Good selection.
Great service. Very responsive and great customer service. I will definitely going back.
Just did a great job and turned it around in 1 day! Thanks!
Friendly staff and super helpful finding what I needed!
I got to say they are very professional very nice. Great customer service thank you very much. Keep the good work.
It is very great experience
Joseph was super friendly and provided efficient service. Thank you!
Good service and friendly, knowledgeable personnel
Everyone was helpful and professional.
Great service and a fantastic parts selection!
Had my Bosch powered Surly BigEasy brought in for warranty service.The entire staff that I was in contact with were awesome. My bike was there for two weeks.They totally made sure the bike was out of harms way,while waiting for Bosch to mail out the necessary parts to get the bike up and running. Couldn't be more pleased with their service and attitude. Many thanks to
Lee ,Jason and Andrew..Highly recommend JAX.
Thanks again... First name removed
Best Customer services
Anders is the most awesome guy to work with.
Anders is a true asset to this company. It’s very knowledgeable friendly goes out of his way to make his clients feel special. Definitely would recommend anybody. Long Beach branch is the best.
Great service and nice people.
The service people are always nice, professional and answer all my questions. Really appreciate the non high pressure sales too. Definitely recommend your shop…
I asked them to fix my tire. They took care of it quickly and were friendly and polite.
Mr. Don was a wonderful gentleman.
Best.
super awesome....got seat fixed too. guys in back rock
Great service from the manager at the yorba Linda store!
Friendly likeable staff, knowledgeable, answered all my questions and listened to my concerns and needs carefully
you guys are classy and knowledgeable.
Speed and updates with quality work.
We came in yesterday for a helmet and you had a great selection. The customer service was amazing. Misty was super helpful, knowledgeable and professional.
Super awesome staff and experience all the way around. Thank you guys
Helpful employees
Very friendly and helpful people. Make you feel welcome.
Misty was absolutely the best Thank you
Jimmy provided excellent customer service & was able to answer all our questions regarding your Electric Bike selection.
Everyone in the store very friendly and helpful
Knowledgeable, friendly and go the extra mile. The culture at Jax is unlike any other bike shop I know in Orange County.