Customer Testimonials
The store personnel who helped me were very courteous and knowledgeable especially the repair person.
The service was quick.
Prompt service & very knowledgeable staff!
People are knowledgeable and courteous.
They made us feel like good friends
We enjoyed the conversation with you guys sales staff.
Thank you.
I HAD A WONDERFUL EXPERIENCE. Thank you
Always so welcoming and everyone is always enthusiastic to help.
Service was excellent, and you stock some amazing and unique products. You are our new go-to bike shop.
The service and knowledge the staff had
Friendly and nice
Thanks
First name removed
Love the shop and the people are great to work with.
Attention to service. Took time to explain options.
Jeff was awesome and gave us the information we needed to make the best decision. Gave us time to think about it. Offered test rides. The right ratio of customer service and salesmanship. Much appreciated, Jeff!
The staff was completely honest and helpful in finding me what I was looking for and not pushing something on me just to make a sale! These are the kind of people I would ride with on my weekends.
Fantastic service…clearly explained bike service options undercommitted on timing to complete and did in 1 day. Received a text when done …really appreciated the quality experience.
All of the Staff at JAX are fantastic! They are friendly, knowledgeable and take the time needed with every customer. I'm extremely impressed with the Nick in the Service department and Braxton and John have also been very helpful every time I visit the shop.
Very satisfied with the quality of work by JAX service technicians. Besides completing the repairs, they explain what they did. Professional and courteous.
High quality products and amazing customer service.
I heard that Derek was the wheel true whisperer, and my front wheel had gone out of true. My experience at LB Jax was an example of great service. Derek was straightforward in his explanation about my wheel and gave a quote that was right on. Additionally, when I went to leave, an employee came over and held the door open for me to wheel my bike out and invited me to come back again for anything I need for my bike. Great experience.
Sherry is always so lovely and helpful! The entire staff are friendly and eager to assist with your needs. So happy I purchased my Trek fro Jax Bicycle Center!!
Everything! Especially the knowledgeable staff and their willingness to resolve any bicycle issues!
always helpful going beyond with service.
Selection is very good
Very efficient
thomas is always able to assist no matter what the issue is. quick turn around and great service on my older road bike. amazing service on my trek i purchased as well.
Quality service, quick response and good communications.
The general manager and staff were very kind and helpful.
You are efficient and know your products.
Vince the General Manager and Craig the salesman have always taken time to answer my questions and followed up on supplying information as requested.
Great service. Highly recommend them. They were patient and willing to help.
Was very glad to receive a "discount" from your shop having in cheaper tires for front and back tires
All attendants who helped me were wonderful!