Customer Testimonials
Jax Bicycle Center, Murrieta, CA, has an excellent selection of all types of bikes, including electric bikes and accessories among other things, for adults and kids. Also, prices were reasonable with discounts on many items. My wife and I were most impressed with the Trek bicycles, which we purchased with several related accessories such as helmets, lights, lock, water bottle/holder, mobile air pump and service policy. Sales manager Sherrie especially impressed us with her friendly, personable attitude. She was knowledgeable about all the products, with years of riding experience to back it up! She took the time to discuss each bike and helped us choose the right ones to fit out size, abilities, and interests. We would highly recommend Jax Bicycle Center in Murrieta, CA, to anyone looking to purchase a quality bike and/or accessories!
Mike and Chris
Temecula, CA
Don was great with helping me change the tube on my e-bike wheel. The tire was very stubborn to come off the wheel and Don got it fixed in no time. He saved me hours of frustration, thank you!
The gentleman who described the folding bike to me was helpful and honest. I was comparing a bike at REI to the model that the store provided.
We have purchased two bikes from Jax Bicycle Center in the past 4 years and absolutely love them. They have superb customer service and products!! Their staff are very knowledgeable and helpful. We highly recommend them to all our family & friends.
Jax was able to work me in quickly and swap my disc pads so I could take my bike to an event that same day.
We came in on Memorial Day. Manny helped us purchase a Trek 820 for my 13 y/o son. He took the time to explain how the gears/shifting worked. He showed him placement of the seat and how to determine when he needs a new bike. He also educated him on why a tune up in the first 6 months was necessary. Manny did a great job and my son left with a new bike and even more excited than he was coming in. Thank you!
I bought the bike pedals and they put it, I used all day and it's works.
I like the prompt and reliable service.
Trek is a good product. All my bikes have been Trek. I have been very satisfied. Thanks.
Staff were friendly, informative, and provided fast/quality service.
Honest opinion
Friendly employees and good service
Paul was excellent! From the second we walked in the door he greeted us, answered all our questions and pointed us in the right direction. I’m very pleased with my purchase, and will definitely return for future bike needs. Paul deserves a raise!
Super technical staff & cordially friendly! Fixed my bike flat exceptionally quick and waived the labor charge!
It was a simple fix taken care of quickly and politely
Nate was cool. Informative. Everyone else was good too. Good soft skills interpersonal wise. Earned my business.
Always friendly, personalized service. Hope you guys stay around forever!
Friendly service. Knowledgeable. Reasonably priced
Was very friendly.
Great service department. Decent pricing.
Great customer service. Very helpful on products and service.
Great staff, great service
Service
I like Trek products and the personnel at JAX.
Great products available and the service is outstanding.
The customer service is 2nd to none
We’ve taken are Bikes for service with great results
There so knowledgeable and friendly
I would recommend them to anyone for service and sales
Very good service, I like it
Everyone is so nice, patient, and informative.
Great Service and Products
I love the quick and efficient service. The prices were the best in town as well