Customer Testimonials
Unbelievable service. I bought a used bike and took it in to get it looked at and brakes fixed. They weren’t upset that I didn’t buy a bike from their shop and graciously looked over everything and got the bike riding like new. Awesome people all around. Really appreciate their help and joy for riding.
friendly and professional staff
Great care and very educated technicians. The price is very respectable for the service they provide. Wish you had a location in Downtown Long Beach.
I have had my bike in for service a couple of times for different areas that needed attention. Each time I was greeted with a welcome, a explanation of the problem, cost and date the bike will be ready! Great job Jax!
Staff were very friendly, helpful, and great at what they do. My bike is back in tip-top shape following the tune-up. Just had a great ride and the bike works perfectly!
Guys at the store were super friendly and patient. Answered all ky questions and let me make my own choices withoit pressure.
Everything
Great service ever time I bring my bike in for maintenance. The service department always finds the right parts to fit my bike. It does very clean repairs and replacements. They have also given me great advice on locks and accessories for my bicycle.
Jax always has what I need and great customer service! They are super helpful and they are very quick.
We really liked the service. Everyone went the extra mile to help us. They were very knowledgeable about the products and patiently explained how everything worked.
Great service.
Conveniently close, knowledgeable staff and helpful! Thanks everyone
Your service team rocks - absolutely brilliant!
Nate & Wyatt are amazing. Very nice bike store, very clean and welcoming ! Thank you guys
The team at jax Murrieta is awesome. Always willing to help
I came in with my kids looking for a bike for my 8 year old and Anders helped us. From the time he came over until we walked out with her new bike, he was excellent. I’ve purchased a lot of bicycles from Jax over the years and this was my best experience there.
Very helpful, polite and friendly
very helpful and kind quick service
Quality product and great customer service.
Great customer service!
Great customer service, knowledgeable bike people.
You have it in stock.
Great service and such a friendly staff. Not only are they willing to repair your bike but also answer all of my cycling questions.
I found the electric bike I wanted here, and the service was excellent.
Fantastic customer service and quality products!
Great communication and quality work on my TT bike.
Staff expertise, staff longevity( been same individuals since I bought my Trek in 2022.
Excellent customer service!!
you provide good service
Joseph and everyone else at Jax bikes will get you dialed in!