Customer Testimonials
The service tech missed a bad bearing on my bike but the manager fixed it without labor charge to make up for the oversight. I appreciate how the service center stands behind their work.
Very easy service, and always wanting to help you get what you need on time and as easy as possible
Paul was very helpful and friendly. He was able to answer all of our questions and was a joy to work with.
Quick response and addressing items in question.
The team was so helpful and responsive to getting my tire repaired. Knowing it was a day before the holiday they really came through with a quick resolution and tips to avoid issues going forward.
Friendly staff, clear communication
Friendly staff .
Your staff are kind, supportive and knowledgeable. They are always ontime and do their best delivering the best service. Keep up great work.
Good selection and friendly service
Special attention to the customer
Convenient, knowledgeable staff and attentive (fix your darn AC. Thank you.
I might sound simplistic but…I like everything about the shop in Long Beach. Service, knowledgeable staff, products…and excellent customer service.
My apologies to the Jax team. Their service was exceptional and I was able to find the perfect helmet that fit after they took the time to explain the different options. I will definitely be coming back.
Thomas is just super awesome! Knowledgeable and helped me with my chain problem quickly!
Derek, at the Long Beach store, is personable, professional, responsive, and very competent at wheel rebuilds.
Local bike shop with quick and friendly service for my cycling needs.
The Trek line is well made.
Support I received when I brought my bike in for regular maintenance was awesome. They replaced the chain and tuned it up while I waited.
The Sales Manager,Will, was amazing with his customer service offering..
Always Polite, courteous and helpful
Great service from the team
Small business
Dropped in as I needed spd-sl pedals for a rental bike. Guy’s found a used pair and I was on my way asap. With a great local ride outlined for me.
Top of the line products.
Friendly Service
Great service friendly atmosphere very helpful
derek was awesome and very very helpful. we can't wait to come back for all of our future cycling needs!
Variety and Professionalism
John was great to work with in picking out a new eBike--very knowledgeable and would be a great guy to visit when looking for a new eBike--a real pro.
Very knowledgeable team with top of the line products!
Service guys were very knowledgeable and helpful. Had to get a new wheel for my eMTB; they found one immediately and at a very reasonable price. Other bike stores were either too “busy” to help or did not care to do so, and their prices were much higher. I highly recommend this bike shop!