Customer Testimonials
Amazing service, products and communications.
Everything
The front staff and mechanics are great! The repairs are done well and in a timely manner. Jimmy is awesome and always takes care of whatever issues I have with my bikes. Highly recommend Jax.
Friendly and helpful!
Good quality
I went to Jax and told me all that was wrong with my bike in 10 minutes took about a week to get it all fixed considering there was a lot of stuff wrong with my bike. After I tested it and everything ran smoothly and felt like I bought a new bike
Friendly and helpful staff. Never that busy. Fixed up my wife and my bikes - they look almost new! A little expensive for the tune on my hard tail mtb which is why I didn’t give a 10-star rating.
Great staff, store is clean and organized, and lots of good products in stock. Thankful for the great location and quick service they provided.
Great jobs, you should go there for Jax bike shop.
Excellent, fast service. Thank you.
Excellent service.
Great look to them and preform well!!
Great staff!
Everyone was great and helped me get a new bike in no time.
Appreciate the knowledge and thoughtfulness of the staff.
The service department is friendly, efficient, knowledgeable, and easy to work with.
Needed a new Trek headset, because Jax has several area stores, they were able to order it from another store instead of waiting to get it shipped from trek. Meant waiting only a few days instead of weeks!
Great Service, really went above and beyond to make my bike is as good as new. Thanks
服务态度好，而且很专业！
Sales service
Thomas was a very helpful service agent. We love Jax and all their friendly staff.
Excellent friendly service, and patient with beginners.
Very friendly and knowledgeable staff.
Prompt service, courtesy follow-up on requested items.
Had my 7-yr-old Trek Verve 2 into the Laguna Niguel store for a tuneup that required some parts replacement ... front chain ring, crank, chain ... and new tires. End result was a bike that felt like new. As always the repair guys were courteous and professional, including Braxton.
excellent service and help with what I was looking for I don't remember the name of the person who helped me but he was really a professional
Very pleased with the service I received at Jax Bicycle Center. My service need was addressed immediately with a very kind worker. My Bike was fully serviced (6-month service) the same day and was ready for pick up the 2nd day
I would recommend Jax Bicycle Center to all my friends
Great service by Don and Clay
The location is very close, remodeling looks great, team lately has been ver polite and helpful.
Wishes:
Early store opening would be great, a greater variety of the supplements, little supplies,
Overall I like it, I might be working there someday. When I retire.
Amal was very helpful with my purchase.