Customer Testimonials
Excellent experience- very helpful.
Appreciate the swift service and friendly staff.
I had friendly and helpful service when I arrived at Jacks. I was looking for a rear bike rack, he showed me some different options and their features. I chose a Mik project.
I received friendly and good service for the installer. I love the bike rack and appreciated the good help I received
Everything was great. Knowledge, service, and friendliness.
Service was great and with a smile.
Personable and knowledgeable employee
Service people are friendly and helpful.
Everything was awesome
Sherrie, Joesph, and Jeff were friendly, efficient, knowledgeable, and incredibly helpful. Great service and communication, fair prices, and quick turnaround! Awesome experience!
Local access to a professional shop
THE SERVICES CENTER IS GREAT BOUNCH OF GUYS, THEY REALLY TAKE CARE OF THERE CUSTOMERS. THEY TREAT YOU LIKE FAMILY. THANK YOU
Great service
Your Customer Service is excellent and very helpful in helping me find items for Birthday Gifts who don't ride bicycles.
Very helpful and knowledgeable staff.
I'm on a mission to replenish my tubeless tires so I stopped by Jax Bicycle Center for a tire gunk remover. Talked to Craig(?) straight away. No wait, and unfortunately no miracle cleaner. However; the next time I buy tires I'm going with the "Jax lifetime tubeless tire program". Support your local ride shop, and ride for ever!
-JG
Efficient and accommodating
Friendly
Great selection
Anders took quite a bit of time to talk to me in the phone when I called and then in person he searched for a pair of wide spin shoes that might work for me! I really appreciate him taking the time to try to help me find what I need.
Friendly, helpful and knowledgeable. Very happy with JAX.
Time was the best part! Done quick with a great attitude!
Great customer service.
Great service
Needed new tires. I had heard wider tires are now the thing, but did not understand why. I've been rolling on 700x23 for a long while. They explained the new thinking and it made sense. I"m also riding a 20 year old Trek Carbon frame with 67,000 miles on it. They confirmed the wider tires will work just fine. Very informative and helpful.
Team was very helpful and nice. Handled my boys bike adjustments and customer service with professional assistance.
I liked the fact that your website indicated what stores carried the bike rack I was interested in, so I could look at it in person, to see if it would fit my bike.
Very friendly and did not look down on an old man who is far from an expert on a bike. They knew their stuff and explained the options to me. Very affordable. My bike was fixed and I had my best bike race ever the next day. I am from out of state but will use them on future visits. They kept me up to date on my helmet order and it came when they said it might.
Great shop, and even better guys! Thank you!
Very nice and good customer service
Friendliness and helpfulness of all staff!!! No pressure at all, no attempt to upsell.
Your staff were outstanding. Jacob is extremely knowledgeable. Dan and Nat extremely helpful
Bike repair went great.
Jimmy and Eddie Rock like Rock Shocks with great Customer Service!!!!!
Thank you for helping me with my battery
Sincerely,
Todd Larson
I came in for a repair for my tires on 2 bikes. Manny was my associate and he was professional and took time to listen to my concerns. He took care of the tires and I am very appreciative. Thank you!!!