Customer Testimonials
Don & the Irvine team are always friendly, helpful & efficient!
The staff was great and able to get me on the road quickly to get me to work. JAX ROCKS!
Excellent friendly service every time at this store.
Service took less than 24 hours
good service
The staff is knowledgeable and friendly. Service is always performed expertly. No up-selling or pressure to do more. They always communicate well and their estimated times for repairs are accurate.
The service was excellent, the guy at the front counter, glasses, helped me pick the right product and even helped me by demonstrating how to use the product I bought. Very helpful.
great
The staff is very helpful and knowledgeable.
The service is great and we feel like everything was communicated in advance, so there is no surprise at payment. Email and text notification of when the job finished is a very nice touch. Overall we will continue to patron Jax in the future.
Friendly and knowledgeable employees. Quality products.
Customer service was amazing. Every staff member smiled and made you believe they loved Jax. Repair was done quickly. Exceeded expectations, especially following a busy holiest weekend.
Friendly people good service and solid bikes.
I took my Specialized E- Mountain bike in for a 50 hour maintenance tune up. After I received my bike it was looking brand new with an outstanding detail job. Thank you for getting me back on the trails.
Great service, helpful, flexible and competent.
Wonderful service.
You guys were nice and friendly and did the repair work quickly while I waited.
The amazing customer service, patience and courtesy of Braxton. I am excited to start riding my new bike!
Recently, my wife and I went to Jax in Yorba Linda to purchase anew pair of bike gloves for her and a new helmet for me. The salesperson welcomed us to the store as soon as we walked in. We told him what we needed and and he was more than happy to show us their stock. I asked him if they had any clearance items. he checked his computer and said yes. We selected our items and and applied my veterans discount. We were very pleased with the personal service. Thank you Jax!
Friendly service
Jax has been a part of our family for at least 20 years. Everyone at Jax's is friendly, helpful, and knowledgeable. I have purchased many bicycles as well as many accessories. Everything lasts forever! I have never had a problem!
Friendly service. I always feal welcome when I stop by!
You guys are the best bike shop in Yo Linda, and it’s because of your staff. Every time I go in, the team is knowledgeable, helpful, and nice.
I’ve had nothing but great experiences.
Jax employees are always very cordial and precise with all issues pointed out on our electric bike. Quite timely and cordial service provided, every time.
Thank You Jax
Keep up the excellent work.
Very helpful - busy service desk but took time made me feel like a valued customer. Repaired flat on wife’s e bike, thank you for an amazing experience you guys are the best in the business.
Friendly & knowledgeable service
Nice selection and knowledgeable staff. Quick transaction.
Very friendly and sincere.
Jason really takes care of me I bought a couple bikes from him Very honest Good sense of humor my kind of person I live in Portland Oregon and I buy from him what does that tell you Thank you
The staff is very helpful and friendly.