Customer Testimonials
Everyone is so friendly and kn
Friendly helpful staff.
Bike nerds in the best kind of way. They love it and it is infectious. If you want or have a bike, come here. If it isn’t just right they will make it right and help you along the journey.
The service at the Laguna Niguel location was superb. The staff was very friendly and helpful. The repairs were made quickly and I would recommend all my friends and family to shop at Jax. Thank you for your professionalism. I'll definitely be back.
Great service since the moment I opened the door. Jeff is awesome, he definitely knows what's he is talking about and explained me all of the different options for me to choose.
Service.
Full service, and great knowledgeable personnel
The staff is knowledgeable and friendly.
Jeff was an awesome sales agent last weekend. I just came to test ride a Trek bike. He was so knowledgeable and helpful that he converted it to a sale! Great service and product knowledge.
Good quality on products
Great mechanics
Very good service
This is the place to keep my bike at its best
Jax Bicycle Center in Claremont is outstanding....! Professional... Courteous... A1 Mechanics...And each one of thier staff knows thier stuff. I would recommend them to all who are interested....
They are the Best...!
The Best....!
The speedy service
friendly service
Very satisficed with my in store experience and every one was most helpful polite and professional specially store manager Branxton.
Large clean shop. Friendly staff. They had exactly what we wanted and even had a second bike delivered from Huntington Beach in a timely manner. Our bikes were ready to pick up and Paul was helpful in showing us some of the features of the bike. There were a couple of things he did not know about the bike and he should probably consult the manual or someone who does know before helping the next customer. Still, Paul gets an A for everything else he did for us.
Great information from the help in the store. Jesse was the best.
Great team, great experience. If you're buying a bike or getting repairs anyplace else, you're wasting your time. Jax is the best.
Derek was great, really helpful and knowledgeable. Will definitely be coming back for help with other issues
They were very helpful and patient with my questions.
The best; people, service and product line. Having Fun Since '71.
Fast service.
Good service. Thank you
I have had work done on an older bike and recently bought a new Trek FX3 bike from this shop. I’ve been impressed by the prompt and effective customer service. I like how organized the shop is with notifications and status updates on services. Paul was remarkably helpful when selecting the best fit for my cycling needs (transportation around the city and potentially doing a sprint triathalon). During our test ride, he provided feedback on how my body was positioned with the different bikes and explained the differences in the models. Paul was also very thorough in explaining different options with accessories. I could tell that he really cared about me having an optimal overall experience with my bike.
Johny B was absolutely amazing. Described what I wanted and price range on a new mountain bike. I ended up with the Roscoe 6 in the new lime green. Would recommend this shop 100% to anyone.
Received great service
A good range of quality products at reasonable prices
Good products, staff, service
Great staff! Always extremely helpful and friendly.
Friendly and professional
Very friendly and cheerful staff.