Customer Testimonials
Great personal and knowledgeable attention to customer repair needs and/or products.
Great bike shop
No one sold me a sales pitch. That was the best thing ever. I got a flat on the back of my e-bike. I was scared to mess around with it. Looked you up, and I liked that I had my own options instead of forced suggestions. The service team helped tremendously. Held my bike overnight while it was repaired. 10/10 looking to come back very soon. Keep that lifetime “bullet proof” tire lining. I’ll be back for that.
The staff were very knowledgeable, and friendly. The store was fully stocked, clean and well organized.
Really enjoyed my experience. Anders and Jeff were both very helpful and knowledgeable. Will definitely return when I’m ready to purchase another bike. Thank you!
Quick, friendly service. Knowledgeable experts who offered me the flat tire program to help me out and worked with me to make it happen that day. Mentioned some other things about my bike I might want to get fixed without pressuring me. Can't speak highly enough of my experience.
Very friendly and helpful!
great service and knowledgable team
Excellent staff and outstanding service!!!
Good quality Bicycles,
Professional and friendly staff.
Great products and knowledgeable statt
I was very happy that you could service my ebike (bought elsewhere) because I live close by, and it's hard to arrange transportation for my bike when it needs service. I had a flat and needed some brake work and other maintenance. The service was so fast and thorough, and my bike was ready 48 hours later! Jesse was very helpful, and everyone I dealt with was friendly.
Jeff was very informative & explained everything.A new bike chain was put on quickly and I was on my way! I will return to have a more in depth cleaning and tune up. Thank you Jax bikes!
thank you
Very responsive helped me right away! Kind and and genuine.
Good bikes nice helmet menny excesserees
Quick, friendly service
Great service
Braxton and Nick were kind, patient, and communicative.
Jacob did a GREAT job with my old Schwinn bike!! Thank you! It looks and rides like it’s brand new!!!
Thank you!
Convience
Excellent team and service
Great people and staff
Helpful positive staff.
Friendly knowledgeable customer service. Fair prices on work and parts. The manager Braxton is what this store needed.
Scott
The service department is excellent. The technicians do the job right the first time.
The folks at Jax were very friendly and knowledgeable.
Jax employees are always friendly and there repair time is incredible they always finish quickly an accurate in the best way.
Available items enabled me to fix two bikes.
Great service thank you for the quick turnaround!