Customer Testimonials
It is cheaper than the other bike shop that I went to and friendly services.
All the employees were extremely helpful in helping us decide the right bike for our son. They went above and beyond answering all of our questions and far exceeded our expectations.
Jax Bicycle Center, Claremont is place you should buy your Trek bike. The staff are professional and very knowledgeable about the Trek product. A special shout out to Team member Jose Castillo-Dubon. Ask for him when purchasing your next Trek.
Fast and Friendly help with my gift card purchase.
very friendly staff welcomed me as i came in. They repaired my flat in a few hours and offer to help load my bike on my car. i'll keep coming back
Took a bike in for service and Jesse was great - comprehensive explanation and repair. Friendly, funny and completely competent.
I had a great experience with the service to my bicycle
Don did a fantastic job and the price was reasonable
I am very pleased
Don gave amazing customer service and went above and beyond to be a resource and helpful (and timely!)
Extremely competent service staff. They know bikes! Also appreciate that they give a diagnosis and cost to the work up front. You know what you're getting. No surprises.
Friendly and work was done very fast.
Friendly and Informative. Had my bike serviced and it rides like new!
I love,love ,love my little pit bull bike it is tough as nails and I received great service from Nick
My wife and I were in the Claremont store on Sunday and the staff were very friendly and helpful.
Top notch service. Extremely knowledgeable and responsive. They went out of their way to make some repairs under warranty and saved me a couple of hundred dollars off the original estimate.
Awesome service buying a new mountain bike!
The staff is very very helpful and friendly!
Nate and Wyatt are just really great employees who took the time to answer all my wifes questions about a bike she wanted to purchase!!
I would recommend Jax to anyone who is looking for a new bike or just freshen up an old bike!!
Thanks
Name removed
Honesty, they care about your bike, they have expensive bikes I like and want to buy , 😁
Nate was awesome helping fix my son’s flat tire on his bike. Really appreciate the great service and that you care.
Made my bike look like a new bike
great service and team support
Jeff the general mgr was very friendly and helpful in helping us find the right brake pads for my sons bike. Great service!!
Excellent selection for any age/experience rider. High quality product. Good value. Friendly and knowledgeable staff.
Jason and team always go above and beyond to help and make sure work is done the right wat the first time around. San Clemente location is the BEST!
I've bought numerous bikes through JAX's during the last 15 years including componet upgrades. etc. They are a great bike show and do their best always to make sure they are talking care of you.
Thank you -
Steven Pino
San Clemente ,CA
Excellent service and receptive/helpful personnel.
quick, easy, and the staff was super friendly and nice!
The general manager Misty provided excellent customer service.
Repair work was done quickly and at the quoted price. No weird add-ons. Nice job!
Quick, easy, great group of people to work with.
Friendly staff provides great customer service.
Love the bike.
Nick is an asset to your organization.