Customer Testimonials
Personal service that is tailored to the customer's needs
Wonderful experience at Jax in Long Beach. Very nice store with exceptional staff. Andy was incredibly knowledgeable about the bikes I was interested in and helped me find the correct size and seating position setup. We went on multiple test rides and I am very thrilled with the purchase. Their service, attitude and store are world class, I highly recommend to purchase a bicycle from them!
Knowledgeable and kind people.
The help and advice I got was first-class
Super friendly staff, knowledgeable and helpful!
Support of the Youth Leagues and School!
I like the Roscoe 7 value and quality of ride… great all around bike. Great customer service at San Clemente location.
Thank you,
Daniel
Jesse was great, kind to my daughter, and helped us in a timely manner. Much appreciated!
Great service, people that work there. Bike is like new.
Top-notch service-great products!!!
Friendly service...
Great staff..
Your service is professional. efficient and friendly. I will come back.
Knowledgeable, skillful, humourist, and kind
The staff helped me get new tires on my son’s SoCal Flyer when the store had just closed for the night. Excellent service!
Very friendly and knowledgeable staff
Awesome service. I will always recommend this place
Great pre and post purchase support. Did not complicate adding accessories and did not try to oversell options
Thanks
Very knowledgeable salesperson who explained the bikes features and option. Great experience
Braxton does a phenomenal job managing service. All service staff are helpful and friendly. Appreciate the quick turn around and helpfulness
Very nice, send items very quick 👍🏻
Staff was AWESOME!! Opened up after hours to sell me equipment I needed to finish biking home after mine broke. Helped me find exactly what I needed, AND fit it on my bike at a reasonable cost. Very very helpful.
Paul walked us through the best options for our child's first bike and we're extremely satisfied with our purchase.
Staff are always friendly, helpful, and knowledgeable. Products are reasonable priced and available.
Staff is very friendly and personable. They make you feel at home. They helped me resolve a chronic problem with one of my bikes.
The repair team communicated clearly the issue with my bike and worked out a solution overnight. Super friendly and great price! Also great product and technical knowledge.
Very kind and knowledgable sales staff and service staff. I feel in such good hands when visiting with JAX. We have bought many bikes there over the years, and would not go anywhere else.
My name is Marie Trout, and my husband is Walter Trout (believe it is misspelled in your records)
The man who helped me at checkout was extremely friendly and thoughtful, not just with me but with other customers too.
Friendly and knowledgeable staff.
I had my bike tuned up and it was like getting a new bike
Jesse in service is very knowledgeable a friendly.