Customer Testimonials
Wonderful people with spectacular service!
The service was great and thuro
Good service and communication
Good quality bikes, parts and service.
Great pearl izumi jersey for 1/2 price ,,what’s not to love. Fast delivery and great communication.
Thank you, will be back for more.
Ride safe/ ride often .
Cheers
Brian.
I appreciate the fact that you had what I needed in stock. I understand that the product I needed is not considered common, but I am so thankful you happened to have it. I also appreciate the time you took on answering my questions and showing me other products I am interested in. You all looked so busy in there. So this made me feel appreciated as a customer. I'd like to add that I called in before going and your phone etiquette is admirable. Thanks again for taking your time.
The man who helped me with my bike was absolutely fantastic. He did a terrific job with my wheel set and brakes. He was an amazing mechanic and so nice and friendly.
Don’t come often to service my bike but when I do need a repair or advise on parts and bikes they always take their time to help me. I just wish they have a certified pre-owned bikes
Great customer service. The team really knows what they’re talking about and walks you through every step of the repair.
The variety of equipment and quality
I just overall enjoy the service I always get from Don, Nate & Dave. All three of them were fantastic on 12/06 when I picked up my DS +2 e-bike. All of the guys are always more than helpful in answering any questions I might have & also Nate going over the bike with me before I left.
Thank you so much, Don, Nate & Dave!
Very fast and effective came in one day they said it would be ready around 2 days later turns out it was ready the next day. They are nice and patient even told me everything that was wrong with the bike and explained why it happens after asking 100% recommend.
Great experience at this store. Personal attention, knowledgeable employees, overall great experience. Had no idea how important being properly fitted to a bike is! Our granddaughter rode several bikes around the store before picking her favorite.
Efficient and friendly
Anders could not have been better. Being new to Long Beach we had questions on where to ride. He took us to the map on the wall. Then he gave us his personal hints on what we could do. We came in for a small repair part and he comped me those as we talked. We ended up finding a few accessories for our grandsons bike for Christmas.
There is no doubt, we have found our bike shop.
I bought a used bike for my grandson and had a few questions. I called and Jessy took my call
He said stop by and he would give it a check to see if everything was good on the bike.
I was not familiar with the type of bike we got.
We brought it in and he did a full check up on the bike and even did a few adjustments for us.
This was a free service they offered in their slow season.
We bought a couple items we needed and felt good leaving the store knowing the bike was in good shape and setup for our grandson.
Jessy was very helpful and nice.
We will be taking our bikes to jax for our next services for sure.
Products are quality. Online shopping is easy
Attention to detail. Very professional and knowledgeable.
Very friendly, professional service. Braxton explained hIs recommendations for tuning up my class 1 ebike without any sales hype. Now my bike feels like new!
Compliments to the three awesome bike mechanics, Jose, Amal, and John for their skills, honesty, attention to detail, and friendliness. They have truly made my riding experience and journey better. I thank the good Lord for them. ALLELUIA! ALLELUIA! ALLELUIA! 🎺🥁🕊
Tire repair was quick and efficient and the staff was friendly and didn’t try to oversell.
Staff's knowledge and support
Fast!
Knowledge of staff. Reasonable time of repairs. Had all parts!
Very friendly staff. They all are very knowledgeable and helpful. The products are very well made. I got a lot of accessories for my bike
And they all have held up well.
Enjoyed and Thomas and Misty were awesome.
Friendly, knowledgeable staff; service on bikes is top notch
Very professional and they have a good reputation in the community
The employee are awesome 👍 great service
The service team at the Jax Laguna NIguel Location are extremely helpful and knowledgeable, fast, reliable and fair pricing