Customer Testimonials
I bought the flat back about three years ago. It sucks getting a flat but Jax always comes to the rescue. Thank you so much.
It is local and friendly.
Great service. Friendly employees that care and want to help you out
don't push bikes so much
Nice and friendly timely manner service
The staff at the Yorba Linda store were unbelievably knowledgeable and helpful.
Great customer service, fair prices, clean and tidy store
Friendly and helpful staff
Rides like new
Neat and cleanly displayed. Knowledgeable staff.
You get quality products and services from knowledgeable staff
I had no problem navigating the website and ordering the item. Issues were related to shipping. But I understand that there is excessive rain conditions on the West Coast which the vendor has no control over. Spoke to a store representative. He was polite and efficient.
Great customer service and personable management and employees.
honest and great service+
bill morris+
you had the parts i needed
Very helpful and friendly service!
Thank you for making YL feel like a small town😁
The mechanic who set up my new emonda do a great job explaining everything I needed to know I a wonderful manner. Also the sales man was straight forward and pleasant
Awesome service!!
your expertise is so far above what i was getting @ menifee bikes. really good folks there, always really great to get me rolling again. i ordered my fabulous bike thru them instead of REI where i’ve been a long time member. every tune up tho, i was riding in for them to adjust the derailer constantly. i knew you guys had more ebike experience. i saw that upon you ordering my saris rack. i called yesterday to thank casey and jeff for getting my saris rack in better shape than it was upon delivery. drove me nuts and now both rack and my bike are like new! i know jeff and casey put on their mc guyver hats for the rack as saris was not replying to your warranty request. just thank you so much! stay safe out there and sing really loud! 5600 miles and counting!
The staff is always willing to help and the Tire Warranty Program is great, especially if you have an active 10 year old son. :)
Customer Service is spectacular!
Great service! They listened to what I wanted and helped me find the perfect bike for me.
Work done efficiently and in a timely manner.
Delivered as promised.
Very helpful and friendly
Friendly, responsive workers…they remember you and your bike. Fixes are well-communicated and changes to expectations are approved by phone before they make a move that you didn’t expect. And they stand behind their work if tweaks are needed.
Knowledgeable techs and fair pricing.
The staff is helpful and knowledgeable. They work hard to help you find what you want not what they want to sell.
Team members were awesome
Great service
I was immediately greeted and offered help.