Customer Testimonials
Quick friendly service, great value on repair labor with no unnecessary upsell.
Guys in service area were friendly and knowledgeable
Friendliest staff of any store I have visited—and great patience in answering bike questions!
Quality of service
The guys in the service dept are great. Very friendly helpful.
I was very happy with how quickly they fixed my flat.
Helpful staff with a great selection of quality bikes and accessories.
This is a great local business!
Friendly people who provide great service (Anders was very helpful). I always like coming into Jax's.
I had a great experience with Anders. He was amicable and patient, took his time with me and showed me options. The selection at Jax Bicycle is pretty great, although they had to order mine, which was quick. I ultimately went with a bike he recommended based on my needs, along with the add on features he suggested and installed himself on the bike. Through and through, it was a high quality experience.
I have been buying bikes at Jax for over 50 years. They are still the best shop in town.
Straightforward and store is very organised. Staff answered my questions well.
very good thanks
Big selection
Attention to detail, price matching with manufacturer sale price, new bicycle pickup day customer service, courteous professional staff
This is the best bike shop in all of Temecula. These guys know their stuff and do a good job and don’t make you wait. They are simply awesome.
A good variety I did have one spoke replaced on my wheel I thought it was kind of pricey but you're my local bike shop,
Great service! Johnny had tons of knowledge and helpful information to get me the perfect bike.
Top notch sales and service we have been customers for years supporting our Long Beach businesses 👍🏽
VERY FRIENDLY STAFF AND YOU GET THE WORK DONE ON TIME THAT YOU SAY YOU WOULD. BESIDES HOW CLEAN MY BIKE COMES BACK WHEN I PICK IT UP.
Both employees that helped me were very kind and helpful!!
Nathan & Don helped me so thoroughly to make an informed decision about which bike would best fit my needs & genuinely shared in my excitement, were patient, personable, & knowledgeable! I am so happy with my bike & I know I’m in great hands when I eventually take it in for service or if I ever need assistance! Thank you for a great experience & for matching me up with the perfect bike! 🚴🏽
Quality of work on both our bikes was great. They run better than when we bought them from elsewhere.
Every time I go there I am greeted and treated so amazingly!
Great service. Colin is very knowledgeable with bikes and accessories. I highly recommend this bike store.
Staff is very knowledgeable and very professional, quick and quality service
Friendly staff; appreciate the pre-check of the bike before service to ensure there are no other issues to address
They finished my bike repair earlier than the time they originally said it would talk. Great customer service, great quality, great repair speed.
They were able to install and upgrade my Santa Cruz Hightower with some top notch parts and got it back to me in 48hr with me having dropped off on a scheduled appointment
10/10 my place for bike anything in Irvine/OC
Complete, fast and reasonable priced. It was a very pleasant surprise. Thank you