Customer Testimonials
Tje clerk was very nice and went above and beyond to help me.
Reliable service, knowledgeable staff, no pressure …
Professional service!
Great service and knowledge whenever I bring my bike in. Mark and Jimmy at your Yorba Linda store have always been so helpful
I want to thank you Jeff and Natalie for always being there for us.
Jeff, you and your staff are amazing people, as well as knowable, hardworking, kind and very professional at all times. I am sure everyone that uses your service at Jax, would agree with me and for the ones not using your service yet are missing out. It's nice to walk to your store and be remembered by you and your staff. It's also nice and comforting when walking in your store that we will find someone that is always ready to help and go the extra mile to ensure your customers are always first and treated with the highest respect. Jeff, you and your team have always gone an extra mile to help us and I want you to know that I will always be very grateful for all you and your team has done for me and my grandson Michael.
Thank you!
Semper Fi,
Frank
The manager seemed to really his stuff , I think his name is Jeff
We love JAX we’ve been loyal customers because of the friendly and knowledgeable customer service. If it’s not done right first time they will go out of their way take care of their customers. We will be back when our daughter outgrows her 2nd bike. Go to Jax, get yourself on a bike and start your way onto your next outdoor adventures! Happy biking
you were quick and kind
I have been looking for the extended range battery for my pinarello e-bike with the TQ motor and i know that trek uses the same motor for some of their bikes. Being unable to obtain one for my bike dealer I contacted Eddie at Jax bicycle shop in Fullerton. He was able to order the battery and all the assesory needed to secure the battery to the bike and update the firmware. He knew exactly what I need. Service was fast (30 mins) to install everything and everything was working as it suppose to do. I highly recommend Jax for all your bikeservice needs. they have a lot of different bike style and prices in stock.
The team at JAX is very helpful no matter the issue and go way beyond what I experience anywhere else. The don't sell, they help you buy. Very classy operation at JAX in Irvine CA.
Special thanks to Don and David.
Were really helpful in selecting my bike. Took in trade ins. Were very knowledgeable and the bike is great.
Good people skills
Range of products
Love this shop. So professional and friendly
Great guys in the shop - personable and professional. What more could you ask for?
Every one was great and totally into fixing up my old 1991 mt bike. Much thanks to Jeff and JT for getting the ol girl back on the road
Great service department. Both employees
Were very helpful and knowledgeable. They completed the job very quickly too.
Great communication, fast service
Friendly and customer oriented service.
Very friendly, informative staff
Always good service and helpful personnel at Jax HB.
Jax’s always delivers with the best prices and services. No where else I’d go to service my bike !
Employees were extremely helpful.
Service and sales associate were great.
Super helpful! They had everything I needed.
Excelent work from Jax and I use my bike it's works very good
Helpful, proficient and customer service respect.
The staff have been patient and knowledgeable in helping me choose the right bike for me (I'm 60+). Excellent selection of bikes and accessories, and the service department can't be beat.
Knowledgeable, friendly and professional service whether shopping for a new bike, accessories or getting a repair. We have bought two bikes and a car carrier from Jax in Long Beach. Making plans to purchase a couple more!
There were very knowledgeable, honest and friendly !!!
I have been going to Jax for ? seven or eight years ? The guys are knowledgeable sweet and know a lot about bikes and the sport of cycling. I also love how great Trek customer service to me has been outstanding and I found they go above and beyond to help you. Thank you.