Customer Testimonials
I bought a used bike for my grandson and had a few questions. I called and Jessy took my call
He said stop by and he would give it a check to see if everything was good on the bike.
I was not familiar with the type of bike we got.
We brought it in and he did a full check up on the bike and even did a few adjustments for us.
This was a free service they offered in their slow season.
We bought a couple items we needed and felt good leaving the store knowing the bike was in good shape and setup for our grandson.
Jessy was very helpful and nice.
We will be taking our bikes to jax for our next services for sure.
Products are quality. Online shopping is easy
Attention to detail. Very professional and knowledgeable.
Very friendly, professional service. Braxton explained hIs recommendations for tuning up my class 1 ebike without any sales hype. Now my bike feels like new!
Compliments to the three awesome bike mechanics, Jose, Amal, and John for their skills, honesty, attention to detail, and friendliness. They have truly made my riding experience and journey better. I thank the good Lord for them. ALLELUIA! ALLELUIA! ALLELUIA! 🎺🥁🕊
Tire repair was quick and efficient and the staff was friendly and didn’t try to oversell.
Staff's knowledge and support
Fast!
Knowledge of staff. Reasonable time of repairs. Had all parts!
Very friendly staff. They all are very knowledgeable and helpful. The products are very well made. I got a lot of accessories for my bike
And they all have held up well.
Enjoyed and Thomas and Misty were awesome.
Friendly, knowledgeable staff; service on bikes is top notch
Very professional and they have a good reputation in the community
The employee are awesome 👍 great service
your service department is always great. my bike was ready in the 2 hour window as promised. feels like a new bike again, problem solved! thank you andrew!
Excellent service!
Great service. Very personal to your needs.
We always have received good service here. Particularly, in our past two visits Misty went above and beyond to help us. She's friendly, Informative, and super helpful.
I got two bliss tire sealant and it worked wonders paid $12 for two bottles of the sealant instead of paying $77 plus $100 for installation on a new tire at a different shop. Jesie is the best.
Knowledgeable staff that can answer ALL questions your questions. Great assortment of everything you need for riding. I have purchased many bicycles for myself and my family for 30 plus years. Great store
Good Customer Service
Friendly service, excellent products. Very happy with my Trek Domane AL 5.
Knowledgeable employees, quick service.
You guys actually know about bikes. The genuine interest is there.
Jax offers a wide selection of the best bikes. The staff is friendly, knowledgeable, and goes the extra mile to see that customers are matched with a bike that best fits their needs and budget. No high pressure sale pitches!
Misty was very professional and extremely helpful in purchasing a bike for my grandson!
I have been doing business with Jax Bicycle Center for three years now, and I remain extremely satisfied with their professionalism and customer care. I have purchased three bikes from them, and they have handled all the maintenance with consistency and expertise.
Don is truly the best — always polite, attentive to details, and genuinely committed to helping his customers. Whenever possible, he offers a discount or even secures a refund, which shows how much he values long-term relationships.
I highly recommend this vendor. Excellent service, reliable team, and outstanding customer support.
The salesman was very helpful and took his time to make sure that I was happy with the bike while showing me all of the features.
The entire team at Jax Murrieta is amazing. Bought my first real bike there and the service and sales is spectacular.
Anders could not have been better. Being new to Long Beach we had questions on where to ride. He took us to the map on the wall. Then he gave us his personal hints on what we could do. We came in for a small repair part and he comped me those as we talked. We ended up finding a few accessories for our grandsons bike for Christmas.
There is no doubt, we have found our bike shop.