Customer Testimonials
Fast turn around. THANKS!!
Great selection of women's cycling clothes plus unparalleled customer service!
Always the Best Service no Matter what I get
Services and details on tune ups and maintenance of bikes. The staff is pretty knowledgeable.
The service I received this past Monday when I stopped by to get a rear view mirror was examplary. Thoughtful, caring, and patient with my questions, and concerns. Great job!
Very upfront with their repair estimate; fast, true to their words. Job done!
Service is good, helpful stsff
Gentleman helping me was very attentive and knowledgeable - THANK YOU!
Great technical support. Also wonderful personal touch....you remember the name of my project one!
Everyone that assisted us was helpful, knowledgeable and not pushy. We got a great product and are having a blast while working out!!!
Friendly employees. Fast service
Everything was great
The customer service was amazing! I came in not knowing a thing about cycling but Manny was very informative and taught me about bike components, types, and maintenance. I was initially nervous but the staff was extremely friendly so I quickly grew comfortable there. My bike is amazing and fits great. I would definitely come here again.
Always great service and the kindest people
Great stuff, very friendly!
Very helpful and very expert.
Very friendly and efficient
I have a 25 year old recumbent that I bring to JAX to keep it in great riding shape. They just replaced the brakes to make it safer and a joy to ride. Their industry knowledge and giving the options without hustling owners is exceptional.
service desk was very helpful and my problem was solved in a timely manner.
Thanks, Chris H
Great products. Great customer service
Helpful service
Their excellent, caring service is the best!
You addressed my concern quickly and courteously answered questions about a potential purchase in the future all without high pressure sales techniques.
Jason was amazing. He took the time to explain the different options on the bike, gave us the pros and cons and didn’t push us to buy the bike. My kiddo ended up with a bike he was happy with and I appreciate the time Jason took to help us out.
Great custormer service. Props to Will for helping me out. Have good quality parts for my Trek, and everytime I've needed a replacement or fix, work quality has been solid.
Love my bike I purchased there. Very friendly and helpful staff
Great service, great part, fast shipping with a personal confirmation phone call my order was shipped! Thank you!
It is a local business. The staff is frinedly.
Competent, friendly, expert, and timely service with a great selection of bikes and accessories. Jose is a master mechanic, he transformed my aging GT Terra mountain bike into one sweet ride. I'm 75 and ride pretty much every day around Claremont. I feel much safer on my bike now with Jose's attention to detail. By the way I have been coming to this bike shop for 65 years (Bud's Bike shop of yore).
I had a great experience with the workers there, they were very kind and helped me, my bike was fixed in no time and is back to functioning
Very happy with the service
Great and friendly service