Customer Testimonials
The staff have been patient and knowledgeable in helping me choose the right bike for me (I'm 60+). Excellent selection of bikes and accessories, and the service department can't be beat.
Knowledgeable, friendly and professional service whether shopping for a new bike, accessories or getting a repair. We have bought two bikes and a car carrier from Jax in Long Beach. Making plans to purchase a couple more!
There were very knowledgeable, honest and friendly !!!
Manny was great. He explained everything very thoroughly and patiently with the purchase of my first EBike from Trek. I previously owned a mountain bike from Trek that I had for 20 years. I’m going to highly recommend this location for sales and service.
Friendly helpful staff who sells you what you need and not what you don't.
Great service!
nice folks
The staff at Jax Bicycle Center couldn't be more helpful. They know everything there is to know about bike and repairing them. They serviced a 10+ year old bike and it's working like new. I can't say enough nice things about them. Highly recommend.
The technicians know what they are doing and are very customer service focused.
Outstanding costumer service.
Very good
Very good service!!... all the time ....kind and helpful
💯 % recommend
Helpful
Your customer service took all the time I need it to make a decision to buy a new bike. This is my first time.
Very friendly staff
Friendly, very pleasant staff. Quick turnaround on Velocare services. They keep our e-bikes in tip top shape.
Vince is a nice person to work with. He knows my bike and is very knowledgeable
Recently, I had several questions regarding tires and tubes and was politely given information and suggestions. I have visited and shopped at Jax in Yorba Linda many times and think the service is great.
Mark was helpful and friendly and place looks nice and clean
Will did an amazing job fixing the gears on my diamondback. Service was done in one day and the customer service was amazing.
Great customer service, all of the necessary bike maintenance tools and parts, only quality bikes and best of all they sell intense bikes.
Sales person was super helpful and gave me great service.
The team and the service is awesome.
Thomas is incredibly helpful and was very knowledgeable. He answered the extensive amount of questions I had and was incredibly patient with me. He was also able to get a replacement bolt for a slash 9.8
Jeff was also very friendly and knew a lot about the different mountain bike models and Bosch e bike system.
Awesome shop, would absolutely recommend to friends In the area.
Very helpful
Nice people and very skilled.
They have a good selection of products, and they helped me with an 'off' request...a screw fell out of each of my cleats on my shoes, and they gave me a couple to replace them! I appreciated that. Having tire pumps to use is a nice service, too. They are looking out for the cycling community.
Very helpful, friendly and fast, thank you!
The Sales & Service dept staff are excellent!! I’ve purchased 4 bikes from that JAX shop and I have nothing but great things to say. Braxton, John, Nick and everyone in the Service department are knowledgeable, professional and friendly.
Helpful, proficient and customer service respect.