Customer Testimonials
Whatever I want, you have it in stock or do the service immediately.
Good service.
So good so far
Great service !
Jimmy is the quintessential GM with excellent customer service skills. He builds customer loyalty. He is a capable troubleshooter.
Quality products sold by people that provide good customer service to meet my needs.
I love the worker personally and very honest to there customers about their products
Mechanics were very helpful.
Quick service and turnaround.
We bought a bicycle rack and found the perfect one for us at Jax, Murrieta. The Saris carrier is sturdy, compact when not in use, and easy to load! They assembled it, helped us mount it and gave us detailed instructions on how to load it. A perfect experience. PS this rack is built in the USA!
Great staff, both knowledgeable and friendly.
I love the unicycle .....Thank you very much..
Customer service is outstanding
Love the Bike. And the service is amazing. Everyone was so Helpful!!!
good people and friendly,
Amazing staff, friendly, knowledgeable, and efficient! Always putting the customer first!!
Always willing to take my bike and work on it right away in the service department. I don't have a super expensive bike or anything but I am treated like a valuable customer and taken seriously.
I love the people that work there. Everyone is super nice and helpful. Derek is great!
Top notch service department!
The personalized service is outstanding. They are grest about communcating the status of repairs. Their Velocare offering is worth every penny.
The employees they keep altogether
Amazing customer service! Very knowledgeable and kind and helpful! 10/10!
JOHN was an excellent sales person. took is time in explaining details of the bike. Sized it just right.
P.S. This is my 7th bike purchase.
Will Last name removed
I liked the helmets, gloves and employees were great.
Very nice service.on time and professional.
Great bikes, very helpful sales people. Manny helped me pick out two great bikes for my boys for Xmas. Thank you.
Helpful knowledgeable staff.
It was quick, and friendly! I loved being able to get the help I needed so close to home.
Your customer service was impeccable!
Trek makes excellent products and the employees at San Clemente are the best. I can even be confident to send my wife in for me to get a gift and get exactly what is needed. Thanks to Jason and Lee and the rest of the guys.