Customer Testimonials
Easy transaction, great support for me as a customer. Thanks.
Great service and staff!
Mark is a very helpful and personable rep. He helped us a great deal.
THE BEST SERVICE, THE BEST BIKE SHOP IN TOWN
They do a great job with my bike year after year.
Great service and selection.
Everyone working there was very friendly and helpful! My bike was done that same day.
If the products I'm interested are not available. I usually still order because they have the item shipped & ready for pickup within a few days. Always a pleasure to see the Claremont Jax team!
Great choice of bikes and gear and an awesome service!
Friendly and competent staff. I liked now Braxton started the visit with an immediate evaluation of the bike’s overall condition
and made recommendations without pushing expensive repairs.
Also on my latest visit, less than a 24 hour turn around.
Mark is very friendly on the phone .
I really appreciated the no pressure approach the salesman Mauricio took. He was knowledgeable and very professional. I like the fact that they a wide selection of bikes.
I love the workmanship on the products.
I have just purchased my 4th bicycle at Jax. The Trek fits my need perfectly and was fitted for me. I feel very safe riding my Trek and all accessories were installed fitted for my needs. Service is excellent
DeAngela was very professional, took the time to explain the difference and benefits of 2 cycling helmets I was looking at and answered all of my questions, she made it easier for me to make my decision
Jose ( the mechanic ) made my bike feel like brand new again I’m so happy…. lol….he also explained what was done to her and I what I should bring her for about every 3 months to ensure she stays like brand new
Also the entire staff was very friendly,helpful and nice
Thank you guys, I appreciate it you all
Very helpful staff. Quick turnaround time.
The team is very knowledgeable and friendly. They are also eager to help.
Always helpful. Excellent customer service and top quality work on my bike. The crew keeps me on the road. For years Jason has been reliable with everything. The product selection is very good, whatever I need seems to be in stock or a quick order away. I only shop at this store!
-Charles
As a newbie bike rider I found the guys at Jax Fullerton to knowledgeable and nice! It's great to work with people who love what they do.
The Jax Team did fantastic job on my bike!
It's like brand new :)
Don is the best!
The people who work at the store are great and the main reason I continue to be a customer, especially Jimmy!
Your service department rocks!
Very friendly service. Thoroughly examines the bike and then makes repair recommendations.
Small store but amazing service. I was able to put down a deposit come into the shop and pay in full and then have my bike ready to take home within a couple of days. they had it boxed up for me to travel back to Canada. Luke was very knowledgeable, friendly yet sincere. Not the kind of service you get very often, it was exceptional.
Nice selection.
JAX was amazing. Glad they moved into the area. My go to BMX store now
I had a great experience at the Murrieta location and am very impressed with both the staff and the store! Exceptional service with a smile and expertise. Clean and well stocked store with top notch products. Great maintenance and care programs. Will definitely be back and absolutely recommend the store whether it be for a purchase, maintenance, or even just to talk to a friendly pro!
Store had the products I was needing.
Very knowledgable, great advice, and friendly service! Helpful no matter the size of my purchase. Also, Trek bikes are high quality. We bought two bikes and a kid trailer fir our two little ones.
They are the best. Quick quality service.
Great service, highly recommended!