Customer Testimonials
Paul, my sales person was a pleasure to work with. Very courteous and professional.
You are prompt, reasonably priced and do good work. Also, you help me with extras (tightening my helmet) when I ask.
Thank you.
Derick is very helpful, knowledgeable and all around very happy with my last visit to the store!
Helpful with quality products.
No bull.
Staff is more that willing to take their time and inform and help the customer. They all are so friendly and informative and champion customer service. I also have know the owners for years as I saw them as patients. They are wonderful people and obviously make sure their staff is too! Makes me feel so good to give my business to them. I’ve now purchased 2 bikes in the last 4 months
We had our road bikes serviced and special ordered a Thule t-slot truck bed rack system. Everybody was helpful and made sure things were perfect. A great team at Jax Bicycle Center. All were very informative and they took care of our road bikes like it was theirs. Thank you!
Very helpful. Both pickup and drop off staff fully explained the problem and how to properly use the product both present and future
Thats you guys fixed my weel good and it's not wiggling no more
Great quality and friendly service and a wide variety of products to explore
John answered all my questions, was very personable and easy to talk to. I will consider Jax-Laguna Niguel for future purchases and will recommend it to my friends. keep up the good work.
Friendly, knowledgeable staff.
Excellent service team!
Always a great job.
Thank you.
Johnny was great in taking the time to explain everything and help out. Awesome experience ty
The services provided are quick.
Service was very good on my last two visits. In the more distant past unskilled workers were unable to perform adequate service on my bicycles.
We always have gotten excellent service at both the San Clemente and the Yorba Linda locations. Everyone is exceptionally helpful and knowledgeable. We would never go anywhere else!
Great mechanics, great service, great people..
Every time I bring my ride to Jax I receive immediate service. I appreciate the professionalism of the technicians and staff. The price of services is very reasonable.
One on one bike check was cool. Really helped a newbie out.
I purchased my bike from you. Several other accessories as well. Good quality. Great service. Jason in San Clemente is the best
The products are high-quality I love my FX exTrek. The gentleman that helped us with our purchase was very knowledgeable and attentive.
We ordered what I needed and it was perfect and on time too
Great experience! My son is happy and asking to go back to JAX to buy additional accessories for his bike. Thank you.
My bike was serviced in the time & manner that the sales person indicated. I was satisfied.
Always find what I need at this store and staff answers all my questions quickly and politely.
Tech who took care of me(didn't get his name) was very thorough in doing my repair and installation, and was also very personable.
Professional services
The guy that helped us with checking our derailed was super helpful and also really kind. Great experiences every time I’ve come into the sho though