Customer Testimonials
Excellent team and service
Great people and staff
Helpful positive staff.
Friendly knowledgeable customer service. Fair prices on work and parts. The manager Braxton is what this store needed.
Scott
The service department is excellent. The technicians do the job right the first time.
The folks at Jax were very friendly and knowledgeable.
Jax employees are always friendly and there repair time is incredible they always finish quickly an accurate in the best way.
Available items enabled me to fix two bikes.
The employees are very nice and equally helpful.
great customer service.
Great customer service
The employees at Irvine’s Jax simply engage with a customer. By that I mean they listen patiently & answer questions thoughtfully. It’s a place that I feel I am visiting with friendly folks rather than just shopping with disinterested sales people. A good place to buy a bike. I’ve bought 2 from Ajax.
Friendly and knowledgeable service!
Good expertise and customer service.
Customer service
helpful, speedy and easy
Convenient and good selection
Every time I go to your store I am always impressed by the courteous staff and their professionalism and knowledge. Your store is well stocked for every budget and I will always patronize your store.
Friendly and knowledgeable plus a good selection of bikes.
Most knowledgeable service provider in the area.
Friendly staff and rapid turn around.
Your service and knowledge was outstanding. I definitely recommend Jack’s bike shop, and I will return for future purchases.
Very helpful and knowledgeable.
Quick very thorough help.So service oriented whenever I go in
Great service by Lee
I came in yesterday for a flat tire. The young man fixed it while I walked around the block. My only concern is this was my 6th flat tire in 200 miles. I must be unlucky. I do enjoy my new bike and love how comfortable it is to ride. I'm 83.
quick friendly service with good advice
Always able to get me in and I trust their work
Jeff, Nick, Will, and Francesco provided excellent service!
Thank you and yes, I'm happy!
You guys do a great job of servicing my bike, checking several component parts before starting the workorder. Also, thank you for supporting our local bike club: Bike Club of Irvine. Besides service, I usually purchase an item for continual support of the shop.
I had to go back to the shop for a very small, missed adjustment but for the most part, you are my Irvine go-to shop!
As a new rider, the staff is always helpful and knowledgeable to help me get the right product.
Convience