Customer Testimonials
Good service with helpful staff that generously provide helpful advice.
Well you were a little low on stock but that's not really a big deal.
I would recommend pretty much anyone to come to your store.
I receive the kind of service from Jax Irvine that is almost undeserving. I don’t spend large amounts of money here, in fact I have a China built bike and I am treated like a king. There is no other place I would take my bike, EVER.
Great staff. Helpful friendly and know there stuff.
Very knowledgeable staff. Friendly employees and bike was ready when promised
The commitment and follow through by the owner and his son. I am very excited to be working with Jax Bicycles and look forward to the future.
The staff went above and beyond. They were kind, friendly and professional. They double checked their work and made sure I walked out with a fully functioning bike.
Service was fantastic. Brought my bike in for a flat tire repair and they adjusted my derailer and my brakes!!! SO NICE!!
Keep up the Great Work !!
It was easy to drop of my bike which needed repairs and I opted for a overall tune up for only a little more money. Bike was ready a few days later as promised.
You had what I needed, and your staff was very helpful.
Fantastic customer service, very friendly and helpful.
You are honest
The goat
Location and speed of repair
Great service!
You guys are kind, helpful, and fast!
Great service from Jon
Customer service was very good.
Very friendly and helpful staff with great expertise. Wonderful selection of bikes and accessories.
I know that your shop has been there a long time and it was my first time in the shop so I look forward to shopping there more.
I love the fact that when you enter the store the staff says "Hi". It makes you feel comfortable. The staff is well trained and ready to fix your problem or to sell you a bike. I just love going to visit Jax's!
Regards,
Julie Lowry
My broke down and the bike tech made the repairs and gave a quick bike tune up. Only charged the minimum rate. The manager is a very friendly and knowledgeable about bikes. Thank you folks for taking care of my bike.
The shop is stocked with good variety of bikes and the price looks competitive and reasonable.
Excellent service with fast turnaround
I stopped by Jax Irvine recently for some help with a flat tire and to have flat resistant tape installed. I spoke with Don and the mechanic on duty (I forgot his name. Both employees were extremely helpful and I soon learned were VERY knowledgeable about parts, service available, and about how to upgrade my favorite Bike. And perhaps more importantly both gentlemen never made me feel pressured or hurried. I think Jax is my new "go to" bike shop!
I had not taken my bike in for service in a few years. I received the bike quicker than expected and when I went for a ride, it felt brand new. I appreciated them fine tuning the brakes, gears, chain, grips, and seat. Thank you!
I am an out of town visitor and had a flat tire that I was able to get fixed right away as a walk in. Staff helpful, friendly, and professional. At a good price. I will definitely be back, as we are a regular visitor to this area.
Excellent wheel dish and true service. The wheel runs true and new brake pads align perfectly. Thank you!!
Cherrie was amazing. Did great to help me out. Everyone met was extremely friendly and helpful. Would absolutely come back to the store
At your Irvine store, both Don and Clay were outstanding at diagnosing and repairing by Trek bike. Both gentlemen are truly customer service oriented!