Customer Testimonials
What a welcoming knowledgeable group of people that really want to make sure you enjoy your bike.
they always great Me have what I want & do great repair work
The things we like about your services and products is that the staff always takes time to listen to our needs/concerns in regards to our e-bikes and are willing to take the time to answer our questions. Thank you for keeping our bikes in great shape!
Kc was very helpful
All the guys in the shop were friendly and very helpful.
First bike stop where I’ve had that experience. Most shops I’ve been in, the staff gives off the vibe like I’m bothering them or have no clue what they’re doing.
Braxton was knowledgeable, helpful and friendly
I will buy my next bike at that shop.
Helpful and friendly
Jimmy provided great service and timely response to my repairs. I will definitely recommend your shop to friends.
Top of the heep people, service and products.
Good friendly service!
One stop shop for biking needs and a good range of price points.
Everyone at the shop was really helpful. From the initial phone call I made, to speaking with the technical staff and getting my biked worked on. Great place. Highly recommended
Fast, efficient and friendly service. Came in with a flat tire and they were able to have the bike ready same day. Similar service at their local competitors took over a week to complete the same scope of work. Highly recommended!
There goo quality and the service is top notch
Your staff was very helpful and knowledgeable in helping me select the bike I bought. The fitting camera took a lot of guess work out of fitting my new bike. Very cool!! This is the second trek I have bought from Jax look trek.
Dave and Mike were great. Stayed open late to assist with helmet emergency on a Saturday night. Ordered me some shoes to try later on. Very proactive and friendly customer service. Definitely my go-to shop when I'm in the area. By the way, I'm an old Jack Salem customer from the mid-seventies - You guys make his spirit proud. Keep up the great job.
Friendly and knowledgeable staff.
Very knowledgeable. Quick with your service and very professional.
Great service center, friendly and knowledgeable
Great service, all my questions were answered quickly and accurately.
Very helpful and always looking for the best deal.
I brought my Trek road bike into the store for a tune-up after years of neglect. The associate Mark was friendly and helpful and did a thorough inspection. Based on his recommendations, I chose the ‘peak performance’ package. I brought the bike in the morning, and was lucky enough to have it finished by the end of the day. I was impressed with how clean the bike components came out after years of dirt and grime. I rode around in the parking lot and was also treated to a smoother and better handling ride. I was satisfied with the prompt service I received and would definitely come back for a repeat visit. Thanks to the knowledgeable and professional staff for treating me and my bike with care and respect!
Great guys at the shop! Fixed my flat in no time.
Customer Service
Great selection of products and excellent customer service. Anders is the best!
Always extremely friendly service love being able ask questions or look around at the options they have, any time I need some done on my bike I know I can trust it'll be fixed
Love my Townie electric bike and I received great service and information about the product when I was deciding whether to purchase it or not! Very friendly and knowledgeable employees!
Great service and always great talking about Trek bikes. A little tough in connecting the lights to each other but finally hit it.
Del was great! I know how the peace of mind of never having to worry about the flights again for the lifetime of my bike. I never felt pressure and the service was very friendly and the transaction was smooth and easy. In fact, I bumped into an old friend today and told him about the lifetime flights and he is going to get it as well.
Helpful very nice
The service is always friendly and customized. They are never in a rush to answer your questions. Very knowledgeable crew.