Customer Testimonials
Friendly and knowledgeable staff. Good customer service
Folsom bike had everything I needed and fast service.
Always great service with awesome attitude!
Andrew was a great help, the shop had the helmets in stock that I was looking at and the right size. I was able to try all three on and found the one I liked...I will be back. thanks Andrew for the help.
buddy
Folsom
Courteous team, very knowledgeable about bikes built for each rider and riding type.
The shop was very busy but they did a fantastic job getting my bike in quickly
Best bike shop around. I wouldn't shop anywhere else. Friendly and knowledgeable staff and they carry all the latest and greatest.
GREAT staff, convenient location, super-friendly vibe. The way all bike shops should be (but aren't).
We just purchased our beautiful bikes along with accessories and bike racks.
Service was very accommodating with lots of smiles and we felt very comfortable in asking any questions regarding our bikes and products.
The salesman and repairman were very knowledgeable and accommodating.
Would recommend Folsom Bike store.
Pertinent products and professional service.
Super freindly and accomodating guys!
Friendly, quick and easy. I appreciate the operations during COVID
very quick and easy bike rental
Excellent knowledge and service at Folsom Bike!
The customer service is impeccable. I absolutely love our bikes, and we will definitely return in the future!!!
Fast and friendly service!
Great service, friendly helpful staff and high quality products!
Great Service
Travis gave me exemplary customer service.
Seems like a great guy.
Felt like I got a really fair deal on my Giant Stance 29er.
Thanks
This is by far the best bike shop I've ever been to. Every worker that I came across was absolutely outstanding. We bought our son's bike here and the wrong bike had been ordered instead of making us wait for the new bike to come in they offered us that one to take home for him to ride while we waited for the correct bike to come in. That's customer service that you just can't find anymore would highly recommend Folsom Bikes.
Travis was exceptionally knowledgeable and helpful! We found the perfect bike and several items to go with it. He also recommended new helmets for us. Thank you for all your careful social distancing efforts - much appreciated. Great products and excellent service!
Friendly and knowledgeable employees and great products.
Friendly fast & convenient.
You were friendly, knowledgeable, and extremely helpful. Also, you were respectful regarding social distancing. I will be coming back.
Hey the people are very nice and helpful, but why wouldn't you, you have huge demand and zero supply, you can't not be nice. Still my experience was good.
Good mechanics and Travis is wonderful but buying stuff at the store takes forever
Friendly staff & helpful
Great service, friendly staff.
Under promise and over perform.
Good respectful service during this time of covid
People who know their stuff!
I build my own bikes and know when I'm talking with service people who know more than I do!
Always great with advice and very knowledgeable people at Folsom Bike - El Dorado Hills!
Mike :-)