Customer Testimonials
Yes!
Always knowledgeable and friendly!
Great staff, lots of knowledge excellent service , highly recommendđź‘Ť
Great team, very customers oriented and fun to work with.
Friendly staff. Competent bike mechanics.
was willing to find a used part to help me right away and save me some money!
Erg knowledge staff and will not try to over sell you
Good service and good customer service.
Great bike shop with a lot of available inventory. Even during a pandemic!!!
My bike purchase was straight forward. I was given accurate product information
And zero pressure to buy.
Well, first you had exactly the bike I was looking for during the w/w shortage. And you have a very cool shop and employees as I discovered. “Drive a little, find a bike!” Thanks for everything, fun and easy purchase. I’ll be back.
It was great and thorough!!
This is my favorite bike shop around. Here I perform my bike's services. I've also rented bikes with them.
I always receive outstanding service and attention from the Folsom Bike staff. They are very professional and qualified. Highly recommended.
Every staff member was very helpful and knowledgeable about the products I had interest in. Buying my bike was so easy and there was no pressure to push a sale onto me, it was a very good experience.
Service dept is always a pleasure to work with and turned around my bike in 2 days, Thanks FB!!
They were so chill and helpful!
Friendly knowledgeable staff. Even when they are super busy, they are so nice. I ordered a bike a couple years ago that had to be built by the mechanics here. They made the bike ordering process so easy. Then they did a phenomenal job putting my bike together. I didn’t have a single problem with it for two years of pretty hard riding. When I brought it in for maintenance last week , they did another stellar job. Bike looks even better than new! Thank you so much K, Mookie and Alex!
Great service, they made my 7 year old very comfortable
Had the tires I needed. Friendly, informative. Nice selection of bikes....if I can save enough.
Very helpful and knowledgeable staff.
Just the best staff ever. Never felt so at home at any retail store. Simply the best.
Folsom Bike has the best customer service. Muugi at the service desk always has the best attitude, greets me by name every time I walk in, and does everything he can to make sure I am taken care of and my bike is fixed as quickly as possible. I have honestly never had a negative thing to say about Folsom Bike and would absolutely recommend it to any of my friends and family! I will be a life long customer because of the service I get. Thank you!
Folsom Bike made it easy to rent a mountain bike on my recent trip to Auburn! They had a great rental bike in stock and the pick up and return process was fast and easy. I would definitely recommend them to anyone looking to rent a bike!
This was my first time coming in and it was a great experience! I walked in without an appointment and they were able to accommodate my service request the same day, with a quick turnaround. My bike was out on the trails the next morning. I took it on an 8.5 mile ride along Folsom Lake, through a rough trail, and the bike ran smoother than it has ever before. I highly recommend the guys at Folsom Bike - El Dorado Hills!
Good service and information regarding your products.
Andrew is awesome! He was super personable and took care of us. He even hooked us up with a refreshing drink to keep us cool while we waited for our bikes to get ready. I loved your store and the environment definitely has strong community feeling. I’ll be coming back in the future!
Staff is awesome
Friendly, helpful, professional.
Excellent products and customer service. Best bike shop ever!
Good bikes. Good selections. Andrew was awesome. I liked what I heard from the other sales men too.
It was a good shopping experience.