Customer Testimonials
Customer service is great! And have almost all brands of bike with different sizes and colors. Great place for bike hunt.
Great bike store. Great variety of bikes, parts and accessories. Helpful employees.
Always receive exceptional service
Our Sales Associate was awesome! The store was busy, with people waiting but he was friendly, patient and helpful.
We were shopping for and with our 6 year old and he spoke and addressed all questions to him like he was the most important person there. As a Mom, this is huge and he won our business that day and in the future!
Got a good helmet, good fit first try. Answered all questions to provide best equipment for my uses.
The total package of sales and ongoing high quality service…
Sales staff. Super helpful
Customer service is top notch. Travis is exceptional!
Travis was an excellent resource and provided top notch friendly service. Will definitely be returning solely based on the positive experience I had. Support store purchases when you can, not everything needs to be purchased online.
Everyone is very knowledgeable, friendly, and helpful
Thank you to Folsom bike for helping me order my husbands birthday present , the trek domaine. Everyone was beyond friendly and patient in making sure I ordered the right size and kept it all secret on our account :)
You helped make a 40th birthday that much nicer!!
The staff at Folsom Bike is always helpful.
Excellent customer service and service department soo helpful
Had a fairly large selection of XL MTBs as of June 2021. Visited dozens of bike shops in the Sacramento Valley over the last 15 months, and zero bikes in my size, if any bikes, available. Sales rep was helpful in narrowing down the bike I eventually purchased.
Very knowledgeable and helpful staff and a great selection of products to choose from
freindly & helpful employees.
The service at Folsom Bike EDH is top notch. Every member of the team delivers great service, they listen, and have learned how
I ride and make recommendations to me that really help me out. It’s like I have a great set of friends in one place
Scott, Patrick, Ian, And now Dez too. The best!
very personable team, knowledgeable, friendly and easy to work with. Thanks!
Great service and product knowledge!
The employees were super helpful and met all of my needs and we're very courteous.
Staff is friendly and professional. I will definitely be returning.
Excellent and timely repair service.
very helpful staff
bikes were good
would have liked to rent the bikes in downtown sacramento but happy your Folsom location was open and had bikes to rent.
I rented a bike from Folsom and it worked wonderfully and I was especially pleased to find a multi-tool in the included tool pack as it allowed me to adjust the seat.
Great selection and very professional employees
Friendly and dependable.
Even though I wasn’t able to complete the order because of time constraints, they did an exceptional job in explaining to me about the bike I had in mind and also they are very knowledgeable and helpful in recommending the right size and fit for you. I will likely come back and purchase bikes for my children here.
Trek bikes. I was able to buy two bikes within about a month’s wait where a lot of other stores could not get any for months. My daughter and wife really liked them and are very satisfied. I had originally orders a Trek Marlin 6 for my wife and a Liv Tempt 4 for my daughter. When we got there, the Tempt 4 wasn’t a good fit for my daughter. Folsom Bikes had another Marlin 6 in a different color there in stock already assembled and they agreed to sell me that one, too. I was extremely happy that I didn’t have place a second order, wait another month or so, and drive back again (I live 3 hours from the store). I drove home with 2 Trek Marlins...happy and satisfied. Thanks Folsom! Oh yeah, my wife and daughter loved their gift T-shirts too!
Customer service is friendly, knowledgeable and eager to assist.
Andrew was very helpful!