Customer Testimonials
We had gone to three other places prior to getting to Folsom bikes and not one of the other places was as helpful or knowledgeable when getting a bike for my 11 year old. My son is over the moon happy with his choice. The customer service was awesome and their inventory was decent unlike the other places.
Helpful employees
Service is great!
Folsom's looked over a bike for me that I wanted to purchase. Their inspection was timely and very comprehensive. I dealt with Alex and Muuqui they were both great.
They had in stock what I needed. It was worth the drive.
Very helpful staff, and good selection of stock despite the industry supply issues.
Everyone was really nice!
Great customer service. Hi end bikes.
Good customer service 👍
Reasonable prices and fast turn around when ordering.
The employees are super knowledgeable and super friendly. I really appreciate their advice and their efforts to get to know me.
Fast, knowledgeable, fair and professional service. Products are quality grade and competitively priced. Folsom Bike has definitely earned my repeat patronage.
Great selection, helpful personnel
Communication and professionalism
Great attention to detail and personal service
Great customer service and quick turnaround
Super attentive staff that always seems to do extra to help!
You understand the buyer and the bike.
It is a great and satisfying experience.
Thank you.
Knowledgeable, professional, with a personal attitude. Great customer interaction.
I got great customer service from the sales team! After trying out two bikes I was deciding on, Travis set me up with a speedy order. There was no pressure, just help for things I asked for. I’m already loving my new bike. Highly recommend
I RODE 57 MILES ROUND TRIP AND THE SERVICE WAS OUTSTANDING (MIKE AND ANDREW) WERE VERY HELPFULL IN MY PURCHASE. IM GOING BACK NEXT WEEK A RIDE, PURCHASE AND SWIM IN RIVER . LOCATION EASY TO FIND AND THE STORE IS VERY WELL STOCKED, NO NEED TO GO TO ANY OTHER BICYCLE STORE, FOLSOM BIKE IS MY NEW HOME STOP, SHOP, RIDE. First name removed GOOD DAY
This bike shop always goes over and above helping customers! They Rock!!
Excellent customer service- when we walked in, they were very helpful
Excellent service, big selection of bikes available, friendly. Would head back again.
Scheduled my MTB service promptly, and everything delivered on time prompt phone call informing me it was ready for pickup 👍
Very knowledgeable, helpful, responsive, and friendly sales associate!
The shop looks corporate. It is not. Two stores? But I have the feeling that they eventually give Mike’s Bikes a challenge.
Staff are super friendly and actually remember me. Might be that I just finished my dirt ride and am sweaty and dirty. Looks like most are serious riders. Service Guys are cool. They carter to the average novice and serious riders (me).
Very friendly and informative staff.
You generally have exactly what I’m looking for.
Very helpful staff.
Folsom Bike is the best! Staff is friendly, knowledgable and a delight to work with. I never feel stupid and always learn something! Thanks!