Customer Testimonials
Very professional
Nice employees, no poor attitudes. Great selection.
Staff helpful & pleasant!
What I want when I need it.
Employees were very friendly and knowledgeable.
I really liked that they cleaned my bike when I came in for a tune up!
Great service and knowledge about all things Bike related. Made my decision easy .
Excellent service from day one! Great selection of options. Keep recommending them to my friends and family.
excellent customer service. Patient and attentive
Reasonalbly priced, the work was done ahead of the promised date, and the sevice pertormed was better than what I could have done.
Service is reliable
I went in to look for a specific mountain bike model. Although they didn't have it in stock at the time, Will worked with me to find upcoming shipments to the store. He provided excellent service. He was friendly, patient, and helpful. I will be sure to revisit this shop for future purchases. Highly recommended!
Great customer service and great product selection
Knowledgeable staff, friendly and offer alternatives.
I didn’t even know that Giant was the biggest manufacturer of bikes in the world!
Great follow up. Knowledgeable people.
Folsom Bike’s advice on bike sizing was especially helpful. Great staff!
Clear communication. Excellent service. The service department communicates their expectations then exceeds them. Perfect!
Friendly staff and efficient service. My son was able test ride 2 bikes and be out the door in an hour, without feeling being rushed.
Everyone in the shop is so friendly!
I would highly recommend Folsom Bike. The employees are extremely helpful and knowledgeable about everything bike related.
Best selection and best employees in the game!! Without a doubt! Always willing to help and always willing to go the extra mile to make sure the customer is taken care of!
Great service from Andrew Hammond on a recent bike purchase I made!
We were in to buy a new bike for my daughters 9th birthday. Andrew took great care to explain things to both my daughter and I. He made the experience fun for both of us. We will definitely be back for Folsom Bike for any of our cycling needs.
Great customer service!
Great products, even better service to back up their products.
I much prefer Trek bikes and Folsom bike does a great job with them… the service both from sales and the service dept. gives me confidence when I leave….
Excellent customer service, no pressure environment, clean and well thought out interior!
Everyone is happy to help and service is great. My new Trek bike took almost eight months to get but it was worth it and the staff kept me informed and they were apologetic even though it was no fault of theirs.
Fabulous customer service.