Customer Testimonials
Great service, and super helpful!
Great service. Very nice and helpful! They took their time as they walked us through the different bikes and explained the difference between some. It made it easy for my son to understand what bike would do better for what he was going to be using it for. They Made sure to answered all of our ’Q’ and directed us towards the perfect bike for what my son would be using it for. 🤗
I really appreciate the staff at the Folsom Bike shop in El Dorado Hills. They are knowledgeable and very helpgul.
Great shop with knowledgeable staff. Always there when you need them.
Staff is helpful and knowledgeable, very professional while trying to help you find what’s best for your needs.
Good product line and knowledgeable, courteous staff in sales and in service.
Really great service. We’re biking novices and everyone has been so helpful to ensure we’re getting the right equipment. They’ve provided free services and have been super helpful when we needed to make exchanges. I’m really happy with their service
Great service and attention. Knowledgeable staff.
Folsom Bike did a great job and had it ready just like they told me and I think it was reasonably priced as well. Jim
Experience was great will definitely be coming back and purchase another thing.
Great pick up service. Staff was very friendly, knowledgeable and practiced social distancing! Thanks!
The folks at Folsom Bike were absolutely great! I am a newbie to mountain biking but they got me fitted & explained every feature of my new ride. They even helped me special order bikes for my 12 & 10 year despite the lack of bicycles that’s going on right now.
Service / quality
Patrick at EDH store is great. He is an asset to your business.
Great sales people. Love your electric Bosch bikes. I am hoping for one for my anniversary
We came by to rent bikes and are from out of town. Your staff is extremely kind and accommodating. My daughter got a flat and Connor was sent to rescue us. We would definitely recommend your shop and if we lived closer we would be regular customers. Thank you!
Mechanics are outstanding, and it is always a very pleasant experience.
Excellent customer service. Thanks!
Done on time and very reasonable prices
Friendly team and parts available. Thank you!
I experienced exceptional service and knowledgeable technicians while I had my bike repaired. Thank goodness during COVID-19 they had the parts I needed to put back together my very damaged bike. Highly recommend.
Andrew was fabulous! He was gracious under the COVID pressure of constant phone calls and serving clients.
Good service. Staff must remember some people are not daily riders and may need a little extra time learning all of the ins and outs of their new purchase.
Attentive bike associates
Trek marlon 5, sold out everywhere else but Travis was able to get it for me same day! Great customer service ;) I’ll definitely recommend Folsom bike to my friends & family!
Good product selection and great shop.
The Trek verve electric bike is just the best! E bikes make riding more fun since you can go further, faster, easier if you want. Windy days won’t discourage you from riding because you can have a little boost if you want. Just more fun!!! If you don’t have an electric bike, your missing out with all the beautiful trails around here. Nice, friendly, helpful staff in EDH!
Very helpful, great environment, makes you feel welcome
Friendly helpful and quick. Bought a bike for my son and it was built and ready the next day. He’s ready to ride!
I love the Cafe next door, great location next to bike paths. Great knowledge of staff and very helpful service center!