Customer Testimonials
Very knowledgeable people and a nice selection of bikes.
Knowledgable and friendly staff.
It's nice to go to a place where most of the staff knows your name.
I am never left hanging in the store. Within minutes someone always asks if they can help.
Great staff and quality service
Knowledgeable staff and professional.
Excellent customer service
Employees that live what they sell and amazing customer service that you’ll only find at specialty retail.
Very good customer service and very knowledgeable when it comes to bikes
Found the socks and shoes instantly in store, so major bonus!
Great customer experience. The staff was very knowledgeable in theIr products. They picked out the perfect bike based on my ride request, and now I’m enjoying the rides.
Thank you Folsom bikes
Helpful, nice staff
Staff at public interface do a very good job
Straight forward no fluff or "sales" pitch. Drew did not try to sell me an expensive bike that would have had more features/upgrades. I was able to get the bike that best fit me for my needs.
They had great service and answered all my questions.
Great staff, very knowledgeable and friendly.
Great staff, good inventory.
Folsom Bike has the best customer service. The staff is very nice and knowledgeable. I love my new electric bike!
Consistent product knowledge and welcoming atmosphere. Scott is a great representative.
Love my new Giant MTB! Drew Baker & a manger was very helpful and friendly. All around great shop!
Quick service, friendly people & everyone seemed conscientious about all of the limited number of customers that were allowed in the store. I was asked several time if I was being helped... Great team!
Very good customer service & social distancing
It’s a good store with knowledgeable people.
Thanks for the quick service help!
H
Everyone was very friendly and did not make me feel dumb for being new to MTB.
Good people, good service, and reasonable prices. They guarantee their work and apart from extensive maintenance they accommodate on the spot minor adjustments.
Everyone was incredibly friendly and helpful! The staff was very knowledgeable and I will absolutely be returning !
High quality products & knowledgeable staff
Best customer service I've ever received at a bike shop. Drew was awesome and got me and my wife going with 2 new bikes last weekend.
We experienced efficient and friendly service when coming in for bike rentals. The bikes were perfect for exploring the trails and town.