Customer Testimonials
Super knowledgeable and friendly staff, Excellent service and products.
Friendly staff, alert customer service
Great people great price. We are fans of Folsom bike
Very knowledgeable and friendly salesman, got exactly what I needed quickly.
Knowledgable staff
Good coffee
Absolutely Everything!
One on one attention. Product and use of product explained in detail. Drew took his tme and went through the complete process from explaining the diffetent bikes to the sale.
Very friendly and helpful..Andrew is very knowledgeable.
Professional service
Excellent customer service. Always ready to help. Friendly staff.
The service was amazing the moment we walked in the door. We first stopped at one of your competitors and told them we were in the market to buy two E bikes today. The employee of the other store told me how much money that would be, and I felt he didn’t take me seriously. Fortunately we found Folsom bikes and they went above and beyond to make sure we found what we were looking for. I have already told several friends and will definitely be back my self.
Service was great! Very helpful crew!
Service was very good and timely
Great knowledgeable staff and quick service
Service is fantastic
Excellent knowledge of the sales/service staff and outstanding selection.
They fixed my flat and replaced my tire in about 15 minutes. I've used their services before and recommend either location.
Helpful and nice employees.
It's like I am Norm from Cheers
Drew assisted Me buying a bike yesterday and I thought he had excellent product knowledge and I appreciated his guidance on several other items. He made my visit and purchase a great experience in your store. He is a great employee and I will be back for anything else I need! First name removed
Staff was extremely helpful on product selection and accommodating with their rental bikes. We picked up two bikes to go to Northstar about 10 minutes before the shop closed and they dialed the bikes in for us for a flawless experience. Will definitely be back!
Guys are awsome !!
Products are great - service is off the charts!
Friendly and honest
Folsom Bike’s staff offer great service and product knowledge. In particular, Travis and Travis (one at each store) and Patrick at EDH were very helpful, as were the service dept. folks in Folsom. Got variety of bikes and brands. Also, with my new gravel bike, I was offered a 10 percent discount on pedals, which only seems right and fair. I think all new bike purchases should entitle customers to a discount on tubes, pedals, helmets, kits, etc.
Travis took care of us from the moment we showed up at the door. He is so very knowledgeable about the product, and he took the time to answer question after question my husband asked. When he wasn’t sure, he found the answer. He encouraged us to take a test spin, and he had the new bike assembled quickly so we could return for it the next day.
Great service. Friendly and knowledgeable.
The owner is very helpful and friendly. Makes you want to be a faithful customer.
Friendly, informative, and direct sales person.
Great service! Awesome bicycle rentals.