Customer Testimonials
Sales was very easy and comfortable
Three recent contacts. First, they filled our tires, no charge, happy to help. Next, needed a new tire for a very old bike (30+ years), they had the tube and tire in stock and replaced it while I waited. Entire process less than 15 minutes. Third encounter, next day, replaced the other tire, again in minutes, while I waited.
Funny you should send this survey. As I was driving home from the store yesterday I thought to myself, I like these people. I like the vibe, the service, the attitude. I’m 64 and it made me harken back to growing up when their were neighborhood stores, local people, and actual customer service. Spent some money but felt good about it.
I visited your shop on 2/26/20for minor purchases and help with my bike's computer and lights. The service was timely, friendly and helpful. I also was impressed with their inventory of E-bikes
Great service. Courteous and knowledgeable. Have everything that I need for cycling.
Sam, Peter, and the Service Team are great to work with. Just had Dropper Post installed and my one year service. They are champs!
Staff and selection are great.
Everything went well. Everyone was very nice. Very busy during pick up. Bikes are back up and ready to ride.
Very friendly and humorous people,great service and prompt response.I’m enjoying my new bicycle.Thanks guys.
Honest, capable, friendly, competent, and timely service!
Helpful staff
Great friendly people! Always willing to listen and help.
The friendly service.
Good selection but wished you had more riding shirts available
Travis was awesome!!
The bicycle sales technicians are friendly, knowledgeable and not high-pressure sales like some bike shops
The experience was perfect from start to finish!
Excellent customer relationships. Honest. Creditable. Caring, conscientious. Thoughtful. Listen. Know what they are doing. Thank you
Very knowledgeable about all products. Super helpful.
Great customer service!
Amazing staff. They were really helpful with the whole rental process and even helped me figure out some trails!
A+ Very Best!!!
clean store, variety of items
I like the friendly staff they always help me find the right thing I need are they all order it
Everything. I've bought 4 bikes here. Was always happy.
The employees greeted my family and me right away, they were knowledgeable, friendly and helpful.
I love your staff as they know me and treat me very well every time I go in.
I got great service from Travis.
The staff are very knowledgeable and friendly
Love the team at Folsom Bike!
Folsom Bike has a very knowledgeable and friendly staff.