Customer Testimonials
Knowledgeable and helpful staff, good selection of bikes and accessories.
Good staff. Friendly!
You had exactly what I was looking for for my Küat rack! Super helpful staff
Excellent customer service and knowledge.
Great products and customer service!! Employees are knowledgeable and friendly. Didn't try to push higher priced items on me.
Excellent customer service; very friendly and helpful. I appreciate the 24 hour rental policy. I came from Seattle so I could go bike riding with my 96 year old father; I could not have done that if you did not have the 24 hour policyl
You have a fantastic operation!
Fast, efficient, and knowledgeable staff. Courteous and friendly
Large selection of bikes and accessories
Love the team at Folsom Bike! They’re knowledgeable and friendly!
Great people. A little rough with this social distancing.
great experience.
I love this store! Everyone is always so friendly and willing to help and give advice.
Customer service and sales team was fantastic
Dropped off my wife's roadbike and mine on Saturday for a Monday basic service appointment. Got a call on Sunday that both bikes were done and ready for pick up. Awesome job by the mechanics and the service department!
Good people and service
I love your store! Scott and your team always take great care of my family.
Product availability. Great customer service. Great welcoming feeling. Convenient location.
Always friendly, always helpful, the best atmosphere and the best bike shop around!
Very nice people
good service thank you for the bike tune up
Employees have very good product knowledge
I am not a cyclist. My husband is. I came in with 10 minutes to spare. I was greeted and helped so quickly. Let with my purchase in 5 minutes. Thank you for great customer service!
I like how Travis steered me to a bike that was best for my needs, being new to cycling. I like how Travis responded to my inquiries about the Tule Easy Fold and when I told him I was seriously interested in purchasing he contacted me when one was available. I like how when I told Travis I was seriously interested in purchasing another bike he tracked one down for me so I could. I like how the goal of Folsom Bike isn’t just a sale, but is in making another satisfied customer.
This is one of the nicest shops I’ve ever seen. It’s very clean and inviting. I called the night before I came in and received all the answers to my questions so by the time I got in the store I knew exactly what I needed. Travis was really nice and helped me carry my trainer to the car. He was really engaging and made sure I had what I needed and he set me up with a profile for the store. Even though I was coming in for a specific item, I was really impressed with the overall selection and I loved getting to see all the high end bikes in person. This shop isn’t really close to where I live but it’s 100% worth the drive.
Very courteous staff and the military discount. Thanks.
Happy employees selling quality products.
Everyone I've dealt with at Folsom Bike has been very courteous and very competent. I've been going to Folsom Bike for years for service and purchases, and they're great!
Just had my bike tuned up. It looks brand new, and was done on time. As soon as the smoke clears, I look forward to riding it again. Thanks!
Always a smile, product knowledge and a healthy vibe
Superior customer service and top notch equipment.
Folsom bike has all the answers to my questions and the staff is courteous.