Customer Testimonials
Your sales person was knowledgeable and helpful.
courteous, professional, great service
Josh was very helpful
Did a great job of fixing my bike. Go there.
Fast, efficient and didn’t try to oversell me with extras. I bought a few, but did appreciate their checklist for future items. Also allowed me to have the 30-day checkup begin in the New Year as it is a Christmas present.
Folsom Bike offers the best service I can find. Everyone has a great attitude, is highly skilled, they know their customers by face, and the environment is clean and professional. I would not buy or service a bike anywhere else in the Sacramento area.
Very informative and patient with all the questions we had.
It must have been good we bought 3 bikes in one weekend in one family.
Thanks,
Rita
As always, Folsom Bike does a great job !!
Very helpful and knowledgeable staff!
Love my new Trek Electra!!!
Staff is great. Patrick especially. I've purchased two bikes there for my daughters and will come back for more.
Great service! Of course I was I was hoppy to find a bike but then you guys went above and beyond. You guys registering my bike was a HUGE pleasant surprise for me!
Excellent service
Since my derailleur hanger broke on my Landshark I needed a bike to rent. The staff were super friendly and helpful. They fitted a Trek Emonda which helped me get 45 miles in on the bike trail.
Great service. Great communication. I would recommend this bike shop to anyone.
Excellent service friendly staff
Love the location and space in the store. It’s a great environment, very welcoming.
Always friendl u and helpful staff. Great location
Everything is 100% staff is amazing always helpful with all the questions I have and if I have a problem they always help me with it
Loved the focused attention they provided, informed suggestions and the excellent help in picking my bike❤❤
Always great service, with friendly folks that are extremely knowledgeable and capable. Service is quick and always done correctly.
Helpful staff and competitive prices
Great service with a friendly, knowledgeable staff.
Travis was SO helpful! We are casual bike riders, but he didn’t treat us like we were beneath him. We had such a positive experience that we will definitely be back!
Great recommendations
Very very friendly and fast
Always friendly, supportive, knowledgeable and responsive.
Great service!
After months of looking, Folsom Bike offered the best bike for me. I found the staff very kind, attentive to my needs, helpful and patient. I would recommend Folsom Bike-El Dorado Hills to anyone needing a bike or bike service.
Travis at Folsom Bike was wonderful. We have been looking to upgrade my son's bike from a boys bike to a mountain bike. After calling around and finding out that mountain bikes are in HIGH demand, I decided to take a chance and walk into Folsom Bike. Although they had the same story, Travis was so kind to exchange information with me and alert me if they happen to receive a shipment in the next couple weeks. Two days later I emailed Travis letting him know I would bring my son in so we can figure out what size bike he would need. Travis shared great news, one bike arrived today that might be a fit, so we hustled over to Folsom Bike and there it was...the perfect mountain bike! My son took it for a spin around the store and we were walking out the door with his new bike 5 minutes later. We are so thrilled and thankful to have the new bike. Thank you Travis for your excellent service and follow through!