Customer Testimonials
Fast and friendly service. Very knowledgeable staff.
Very nice , helpful and knowledgeable employees. Good service!! Spent a lot of money on our electric bikes so it was nice to have such nice help.
Andrew was great at answering questions about the bike and the differences between the bikes I was looking at.
Staff is knowledgeable, friendly and go out of their way to answer questions and help. Selection of bikes and products is great. Erin and Wilson are the best.
Always helpfully!
Super friendly and very helpful in picking out a bike for my grandson. I look forward to going shopping for my new bike next! I highly recommend them.
Ordered on line. Picked up in store. Easy ordering. Super friendly when I was in store to pick up.
Service, Service, Service!
Prompt friendly. Actually had the bike I was looking for in stock
Staff is fantastic and super helpful.
Patrick was very patience with us while we were doing test rides and he was most helpful. We appreciated the discount for purchasing multiple bikes, too. Looking forward to enjoying our new bikes for a very long time. + Peace +
Knowledgeable and patient I came in with three crazy kids. Travis was great very helpful and understanding.
Customer service
Professional, courteous, attentive, and doing their best to follow current virus protocols.
These guys are great
Friendly and very efficient!
Reliable and complete trustworthy service.
Friendly and helpful.
Nice selection of bikes and great service. Staff were very patient helping a novice rider.
Loved the store! Great selection. Beautiful store that's well kept. Super friendly and helpful staff.
Travis was very professional and patient. Very good customer service. Thank you
We had the BEST Customer service once again. We took both of our kids in separate trips yesterday to get their bikes. We were blown away by how kind Travis was and very patient.
So far the staff and service dept is extremely friendly and professional. Brought mine and my wifes mtn bikes in for a basic tun up. Picked it up in like nrw condition! They even cleaned it! New inner tubes on both bikes and adj. Very pleased with their customer service.
The staff is friendly and welcoming. Always willing to help even when I once crashed and damaged derailleur.
Great service and always friendly people staff. Highly recommend Folsom Bike!!!
Great local shop with exceptional customer service. Absolutely positive experience!!!
The people at Folsom Bike are friendly, helpful and knowledgable.They care about their customers. Several of the staff even remember my name and the things I am doing. They posts great rides on their website that you can download onto your Garmin so you can do the ride even if you are unavailable to ride when they do. These guys are definitely top tier and they carry quality gear.
The customer service is the best
Service was great and selection was nice. We were able to get the information we needed and products right for our family.
Thanks,
Dan
Great service department. Friendly knowledgeable people and great selection of product. Cafe area is a great touch especially after COVID-19 is over.