Customer Testimonials
Andrew was so helpful with my bike purchase. He answered all my questions that I had about the differences between all the Trek Rail models. We ordered the Rail 9.7 and it came in sooner than expected, which is always great! Very thorough service and great shop. Look forward to future bike purchases with you guys! 😁🚲
Great people who work there
Very friendly and knowledgeable.
You found time to assist when others were very reluctant and said they were too busy.
High quality products and very knowledgeable and helpful staff.
Friendly service and well stocked
Responsive, respectful, knowledgeable
Great bike shop with great people and great service.
quality service and expertise.. Just bought my son a bike, I will be back for mine. Thank you First name removed!
Friendly, efficient and fair.
First time I visited the El Dorado Hills location. I was really impressed by how friendly and helpful all the staff was to me. My bike was treated like a rock star. Keith returned my beautiful bike to brand new and she rode like a charm. It was easy to make the appointment and my bike was finished within 24 hours in time for my ride. I will return.
Scott was a great help and was very informative
Customer service. Travis asked what I was looking for and he made it happen.
Incredible service!!!
Your whole staff is awesome! Scott and Patrick are top notch. Keep up the great work.
Very fast
Trustworthy service with excellent customer service and communication.
We had an excellent experience yesterday! Travis helped us get squared away with the perfect bike and he was so kind and answered all of our questions. I can’t remember the name of the mechanic that helped us but he was great too. I was so impressed by the service we received and will definitely be back in the future!
Andrew made this experience unbelievably amazing. I felt like a VIP the entire time, it wasn’t stressful it was enjoyable like buying a new bike should be. They let me pay for the bike over the phone and had it ready for me when I got there since our son was running around going crazy. Even if my bike was more entry level Andrew and the crew treated me so well and spent so much time with me it made me feel like I was buying a $10,000 bike. You all run an amazing business and we will not be buying bikes anywhere else.
Local business great staff
Great service, professional. Made a mistake ordering a product and they refunded it immediately. Highly recommended using this shop
We came in to rent bikes and received excellent service!
Very comfortable bike for 3 year old and Andrew was very nice and helpful.
To be honest, I didn't think you had a very large inventory so I ended up buying items over the internet. However, Andrew was helpful in answering my questions without making me feel too ignorant.
good selection of tools, parts, accessories in both stores. Always willing to with bike maintenance questions.
The staff was very helpful. It was nice to see they had some inventory during these back ordered times.
Friendly competent service
Worked hard to please
Friendly, professional service.
I was able to find my first road bike here for a great price! Travis was very helpful!