Customer Testimonials
Who really helped me out
GREAT SERVICE AND FANTASTIC BIKES
Great service, informed very well of products and comparison on what fit us better. We made our purchase and our product was delivered promptly.
Everybody was very friendly and professional
Whoever took my call had excellent customer service I would definitely recommend Folsom bike
Your employees have very good product knowledge and experience in biking.
The customer service was great to the end !!
they were good and they accommodated my bike exchange (traded in a talon 4 and paid the difference, got a talon 2). The price was good and travis seemed nice enough. I was satisfied
Very helpful staff and great products considering the current state of the economy. The team has always been very helpful and informative and I learn something new each visit, love this shop!
I was in to by a few goodies for my hubby's Valentine Day gift. He enjoys biking so much, and he has given me one wild ride in our marriage...so the biking gear was spot on, and the service was excellent in the shop. Thanks so much!
Your employees are attentive and knowledgeable. I am always acknowledged soon after entering the store, no matter how busy it is. I get personal attention as soon as someone is free. It doesn’t matter that I don’t own the brand of bike they sell, shop service is always first rate.
Quality service and merchandise
Sales team and Service team know their stuff, don't pressure you, and want to see you riding bikes and having fun no matter what level you are. thanks so much!
Friendly, knowledgeable staff. Excellent selection of bikes & coffee.
Josh and Patrick were super helpful and responsive to make up for some long delays in shipping from Trek. Turned lemons into lemonade.
Thanks again!
My e mountain bike purchase was an easy transaction. The bike was all set and ready to go when I came to pick it up.
Great customer service!
Andrew was great to work with! Very good listener to what my family needed. Ended up leaving with a new bike for every family member. Thank you!
Friendly staff. Helped us learn how to properly put on our new bike lock.
I can't say enough good things about this establishment or service we received. My wife and I walked in knowing very little about bikes but knew we wanted to be more active. Travis was so patient and knowledgeable.
He listened to our needs was able to match us up perfectly with 2 awesome bikes that checked all the boxes. We have been on several bike rides since our purchase and couldn't imagine a better fit for us.
Just bought bikes on Friday. Travis helped us and was outstanding and we love our bikes. Quality shop, quality people, and answered all our questions.
Time taken to educate and assist in solving biking challenges.
Love how staff is very knowledgeable about all the different bikes and how they ride. Excellent service when bringing in my husband to test ride a bike. Scott knew his stuff and really helped him hone in on a bike he can enjoy for years!!
Thank you very much ❤️ You are all Wonderful
Sales person very informative. Was willing to help me with all that I need and more. Gave me ideas on new hydraulic system as well.
Travis is always very helpful.
Employees who are knowledgeable and care, Friendly top to bottom service on whatever you need, and a place I look forward to visiting when I need something for my bike. Will recommend and continue to be a loyal customer.
Friendly service! Andrew was very helpful!
Very professional staff, excellent communication on services done to bike. It rides like a new bike, love it!
Very helpful and knowledgeable staff. Lots of variety in accessories. Awesome bike selection.
Quality products
Great services