Customer Testimonials
Andrew is awesome!
I like that I can come to the store and buy what I need, e.g chain lube, bike lock, bottle holder etc.
I can not count how many times I have walked thru the doors of the El Dorado Hills store. This trip I had some how managed to wedge the chain between pully and frame. Patrick greeted me and took my bike right away, despite it being late in the day. Josh and crew got to work. They had to take the crank set off and replace it in order to work out the jam, but they did. What do I like? I get great service each and every time. The service and care is the same when I come into buy a cliff bar for a snack in the middle of a ride, when I walk in to spend a few hundred for service or supplies, or when I spend several thousand on a new bike. Your guys are the best.
Friendly and convenient. Seem to have a wide variety.
Nice selection and the staff are helpful and friendly.
Very helpful staff and great inventory selection given the current COVID logistic issues.
Always friendly and professional. And I appreciate the COVID precautions... not easy but necessary and you guys take it seriously. Thanks!
Staff is very knowledgeable & helpful during our purchase. A huge thank you to K Karnisky in finding the perfect bike for my teen daughter yesterday. I also brought in my other daughters bike for a tune up. We will definitely be a return customer!
Folsom Bike’s service department is top notch. Their suggestions and improvements to my bikes have kept me in the saddle, riding more hills than ever before. I now average over 100 miles a week! Thank you!
Fred Hoffman
The “Garden Basics with Farmer Fred” podcast and the “Green Acres Garden Podcast with Farmer Fred”.
After a long search online for a bike, due to Covid, I finally said, to heck with it, I'm going to shop for a bike the old fashion way. Glad I did.
The guys at Folsom Bike, El Dorado, and Folsom, were fantastic. K was very friendly, knowledgeable and helpful. I love the fact that you could test ride any bike, something you don't get online. I told them what I was looking for, and my budget, and wasn't pressured to buy something I didn't need. The Giant Roam 2 Hybrid with the 1x11 gears is perfect. Comfortable to ride and simple to shift.
Thanks Folsom Bike.
Davey D.
Extremely friendly and helpful even though the store was busy.
Best service center for bikes in El Dorado County and the Folsom area, prompt honest service, pleasure to deal with, very knowledgeable staff and professional.
The customer service was great! We walked in to buy a bike for my wife and had a couple in mind. They were very helpful with finding the right bike and size for her. They even adjusted the handlebars and seat post. Will definitely look here first when its time to buy my next bike.
Very helpful service
Always good & knowledgeable service.
Great product quality and competent staff. Highly recommended!!
Thorough review of problem, availability of product and customer service
Great customer service and lots patience. High quality products and fast service. Thank you!
Professional, friendly, and quick service.
Folsom Bike has the nicest group of employees around. Everyone I have dealt with, whether buying a bike or getting something fixed has gone out of their way to help!
Always courteous - timely and knowledgeable.
I visited the store one time, you had exactly what I wanted to buy, the staff was extremely nice and helpful even though it was a busy Saturday. I will certain come back again.
Great customer service. Friendly staff.
Renrals
Good selection of the right products and a helpful staff.
Great service with good advice. Went in after a muddy day on the trails expecting someone to try to oversell me on a whole cleaning kit and instead the guy gave me a $5 bottle of lubricant and just said wipe it down. Very happy with these guys this time and times I’ve gone there before. They’re my go to bike shop
Staff is extremely friendly and informative. They make you feel right at home.
Courteous, helpful, Covid precautions in place, safe.
Cleanshop, great service
Superb customer service, great prices.