Customer Testimonials
The quality of the products, atmosphere and the friendly service.
I was in yesterday. Bought a Trek mtn bike. "K" was the salesperson I was working with. He was patient, helpful and very pleasant. I hope to shop here again.
Travis Lee at the Folsom store was the sales associate that helped us out. He was very enthusiastic, friendly and extremely knowledgeable. Travis is perfect for anyone, if you are a biking professional or just enjoying the local bike trails like my husband and I. He seemed to really enjoy what he does. I would come back anytime. We enjoyed our shopping experience to the fullest. We really appreciated his help with finding my husband the bike of his dreams.
Thank you Travis and Folsom Bike for hiring a great guy!
Kimberly Austin
Great service. Very friendly and professional - and my bike looks great!
The staff was great and helped me select a bike that was a great fit for me.
Will was very helpful and I knowledgable about the road bikes I was interested in.
Best bike shop personnel no matter what part of the country you live.
I'm new to the area and stopped by the shop to get bike tune-up and to check out e-bikes. The service and sales support was absolutely perfect.
We didn't get the e-bikes... yet, but when we do it will be from Folsom Bikes!
Good friendly salesmen. Make you feel good about your purchase
Bike was fixed quickly at a reasonable price
Awesome service.
Great Bicycle Shop And Very Friendly Service!
Friendly, competent service.
All the staff at Folsom Bike are excellent. They have lots of experience and are super friendly and helpful.
Expert service/repair.
Folsom Bike carries quality products and the customer service is always good. They always make sure I am satisfied with my purchase and my time in the store.
The best...
Great Costumer service
Great service and friendly people
your representative was very helpful. He walked me right to the correct product, showed me an alternative, let me make the choice and bang we had a sale. First name removed.
The staff! Super friendly and helpful. :)
Nice and knowledgeable staff. Liked being able to test ride the bike.
Folsom Bike is by far the best and most professional cycling store in CA. You will not find a more knowledgeable staff anywhere.
Excellent overall service!
Fast response/diagnosis!
Cost was the same as quoted!
Travis was extremely helpful and knowledgeable and professional. Answered all of our questions and gave helpful suggestions. This was my first new bike in over 20 years and I look forward to riding often! I would recommend your store to anyone looking to buy a bike or riding accessories.
You guys always come through for all my cycling needs: Two bike racks (the first was trashed in a car wash), helmet and last but not least my new Trek bike. I brought my old bike in to get things transferred and take the Trek for a test run - and their patience was amazing. Sunday was a busy day and still very happy with the care I got. One happy camper.
Great service. Zach was very helpful and thorough.
Your personal are very knowledgeable, Travis is a great and always helpful.
We have bought three mountain bikes there this year for my daughters and wife. We appreciate the service and knowledge they have of the products. One bike had a chain link break and they fixed it for free immediately while I waited. Also very impressed how quickly we were able to obtain the most recent bike considering all the COVID delays.
Great service and great selection of bikes.