Customer Testimonials
Knowledgeable staff. Very helpful.
My favorite bike store.... Have not been there for maybe three years but I remember once, years ago, I needed a small plastic part, went in there, they had it, and I said great, how much..? They just gave it to me.... Great store, great folks, I go there when I need a bike part.
Always excellent service. Friendly staff. Expert advice.
Great, knowledgeable, helpful and friendly staff!
Awesome service in there
Great selection. I found a hard to find bike at your store (Trek FX3).
Josh and Andrew were fantastic! The two others that were there working were also great! Each and every person in the store stopped to get to know who I am and offer some advice as I'm new to mountain biking and am not as knowledgeable.
Will definitely and already have recommended Folsom Bike to family and friends. You guys are fantastic. I love my talon 4 and it was set up perfectly.
Thank you guys for the great service :)
Team service team is knowledgeable, efficient, and fast......make an appointment!
wonderful experience
Helpful and knowledgeable.
Everybody is always helpful and professional ! Thank you for all the years of great service!
Great service department!
Your service people have always been friendly, professional and responsive. Prices aren't outrageous, either.
Great selection and top notch customer service
Always knowledgeable. Everyone is a biker themselves. My last service Alex did amazing job.
I enjoyed the prompt friendly service and the knowledgeable salesforce regarding new bike and equipment options
My bike was in stock! Customer service was excellent. Thank you Trevor and Andrew
Friendly knowledgeable staff
I recommended Folsom bike to the person who gave me a ride to drop off my bikes for service as well as to the person who took me to pick them up. The staff at this location is awesome! (And I have no reason to think the EDH location is any different, but I've never actually been.)
The friendliness, knowledge, care, help, patience are all beyond reproach. Every time I enter the store I'm greeted by name by at least 2 employees (usually more, depending on how many are actually working that day), and they remember my bikes as well!!
Particular shout-out to Muuqi for this most recent visit. He got my bikes in tip-top shape, and was timely and informative communicating when one needed more service than we initially thought. He called me quickly to let me know what they found, what needed to be done and how much it would cost, and what would have prevented the problem. What more could I ever ask for from a bike shop?
Good people, reliable advice, great mechanics
Great people, friendly, knowledgeable and helpful. Great shop with great selection.
Very knowledgeable and helpful. Happy new Ebike owner
Muggi at service was super helpful and fixed us up plus gave us tips and tricks. Thanks!
Thanks you for the knowledge and support!
Trek products are terrific, and the Trek warranty keeps me very loyal. Folsom Bike has a great staff.
Great people and know what their talking about
Super friendly service.
Friendly staff and have plenty of stock on hand. No one likes to go to a bke shop and not find what they are looking for.
Always friendly, knowledgeable and professional service!
Super friendly staff and solid selection.