Customer Testimonials
Come on, it's paul here. I love your shop and folks who work there.
I'm very happy with the purchase I made and the service I received in getting the products I got. Thanks for the help. First name removed E
Knowledgeable staff
Great sales team. Proven products.
The team was very friendly and provided support in helping me make a decision on a new bike. I wasn't rushed during the process. I was also given additional support when purchasing additional items and didn't feel pressured to buy any specific item.
Alex was awesome to work with and went above and beyond to get my bike back on the trails. Went for a ride this morning and it has never performed better. Appreciate the service and expertise! Cheers
I like the people who work at the store who takes the time to help
Personalized service, they make every dude or dudette on a bike feel special.
Scott Peifer
Helpfulness of staff in answering questions.
Knowledgeable service staff.
Very knowledgeable and helpful staff.
Professional, Engaging and Friendly...
Available and really great customer service
Is good
Everyone was very helpful and had plenty of info for a new rider. No pressure buying experience.
I was able to wait for a service
Good inventory, fast check out
Good
Friendly service and affordable prices.
Very friendly and knowledgeable. Quality work done.
Friendly Service
Service was outstanding! I received a phone call from Mike updating me on the progress of my bike and that it was completed. When I got there, K helped me with putting my bike on my rake and noticed that I needed an additional part to hang the bike from. He made sure the bike rack was made for my car and that the bike was secured before driving home.
Thank you so much for making me feel comfortable in your store. Everyone was so friendly and I appreciated that!
Sincerely,
Nancy Perry
Excellent buying experience
The sales staff at Folsom Bike, especially K, went above and beyond to help me buy the Trek bike I wanted to buy. His customer service and follow up was exemplary which left a very favorable impression of this store and its employees. I highly recommend this store for your bike needs.
We had great customer service while we were shopping with absolutely no pressure to buy until we knew it was the right bike. Thanks for a seamless experience, we appreciate your expertise and friendly help.
Best people best service best bikes best parts best turnaround ever anywhere!
Their Sales and Maintenance Departments are well Staffed, They were ready, and Prompt with Their Services, As an Example; The bicycle that I currently ride needed Servicing, as well as the replacement of the Bottom Bracket that needed replacing The Service Department called Me, And gave me Advice on what I should do, as far as that goes... So Yes, Their Service, and, Advice is Awesome,!!... Now, My bike runs/rides like it should... Thanks Again...
Happy Riding, And, Stay Safe...
First name removed E.
Friendly, efficient and knowledgeable staff
Friendly staff and a good buying experience. Thank you.
Great customer service! Love my new bike!