Customer Testimonials
Great customer service and a good bike!
I find that every time I have to do business at Folsom Bike, ALL the employees are professional, helpful and courteous. I have never had a bad experience. I have bought numerous bikes, had service done on my bikes and I have also had them box up and ship bikes I have sold and they always put customer service first! Keep up the good work!
Did a great job of servicing and cleaning an old bike.
Great product and service!
Friendly, knowledgeable staff
You had what I needed.
Will was awesome and got us in and out in no time. He was super patient and informative and helped us figure out what sizes we needed. He was also great with my kids. And the mechanic was so nice and didn't seem bothered at all to stay a little late after closing time to help fit some accessories onto both bikes. I felt like the prices were in line with what I'd found online while doing research on the brand of bikes we were looking for, so we'll be coming back again soon for more bikes for the rest of the family!
Driving by.
They are all very helpful and knowledgeable & friendly.
Very helpful staff and good selection of bicycles and merchandice
Great variety, good prices
Great service, in and out within minutes
The staff are very knowledgeable and helpful.
Your on the spot service is great. Staff always helpful and offer ideas even if its not in your shop and will call another competitive store to help, invaluable with coffee and goodies to boot. Ordering Thanks, Ron Hart
I got exactly what I wanted. The staff was very knowledgeable and helpful.
I like your friendly and knowledgeable staff, both in sales and in service. I like the gear for women as well.
I like the knowledgeable and friendly staff and that I am always treaded like an important customer. The service department is outstanding with quick and competent service. I travel 40 minutes to get to Folsom and pass many other bike shops on the way because of the treatment I have received there. Travis Lee, the manager, has set the atmosphere for a place I want to do business.
Very knowledgeable staff and great service.
Your bikes and customer service are
Amazing.
I like the friendly and knowledgeable employees. Travis is the best!
They are always very helpful when I stop buy. They recently tuned up my bike. It is like having a new bike.
Your staff are always super helpful, knowledgeable, and friendly. It's also very convenient to stop by.
The service and technical expertise is exemplary! In short Andrew knows his stuff.
Mike Wyatt greeted me as soon as I got inside and was able to answer the myriad of questions I threw at him without any issue. I am a n00b currently when it comes to riding but he was able to help guide me and let me try out a few bikes before picking one out. There were other workers there who were also super attentive and made sure everyone was being helped. I look forward to returning with my fiance' so she can pick her bike out soon too. I feel great about coming here and will continue to do so. Getting this bike is a lifestyle change for me and it just felt right being at the store. I look forward to our future :)
Nice shop with good selection of bicycles: TREK, GIANT, a few high end brands. Good staff in sales and service. Good access re hours. Service manager was knowledgeable.
Higher end apparel and accessories. Serving Folsom, GB, Roseville, Fair Oaks clientele.
Had recent service to check out my BMC Grand Fondo carbon fiber frame. Seemed pretty thorough. The only surprise was that my replacement Conti tires were $79 each plus $12 flat repair/tire!
Looking forward to getting an Endurance road bike with disc brakes.
Great service! I had an issue with a creaking BB. The mechanic fixed it on the spot.
Great service
I absolutely love this location. Everyone is so nice and SUPER knowledgeable!!!
Andrew was an excellent salesman! We were pleased with the selection of bikes and the ‘family’ feel of doing business there.
Folsom Bike is the Best Bike shop I have ever been in. From the employee all the way up to the Owners. This is the most friendly and ethical bike shop we have ever encountered. They are the Best and I would not go anywhere else for Bikes, Service and Accessories
Thank you for being here in Folsom to serve us.
Jim