Folsom Bike
7610 Folsom Auburn Rd Ste 100
FOLSOM
California 95630
United States

Customer Testimonials

Report a concern   October 18, 2021 — Rated 10 out of 10 by B.W. Folsom Bike - El Dorado Hills
What do you like about our products and services?

There was a nice variety of options for different kinds of riders. The sales person had the knowledge & was able to ask the right questions for us to buy the right type of bike. Both the sales person & the person checking the bike before leaving with it were friendly & patient.

Report a concern   October 17, 2021 — Rated 10 out of 10 by Connor Mcvey Folsom Bike - Folsom Location
What do you like about our products and services?

Very friendly and helpful staff.
Decent selection of gear and accessories, great selection of bicycles. Clean store and inventory is displayed well.
All these factors made purchasing my new bike extremely easy and stress free.

Report a concern   October 17, 2021 — Rated 9 out of 10 by J.B. Folsom Bike - Folsom Location
What do you like about our products and services?

I’ve been a customer for over 10 years. I have always been treated with courtesy and attentiveness.

Report a concern   October 17, 2021 — Rated 10 out of 10 by T.K. Folsom Bike - Folsom Location
What do you like about our products and services?

Great staff and super friendly. Thank you! Looking forward to purchase my next bike for my son at the Folsom location!

Report a concern   October 16, 2021 — Rated 10 out of 10 by Veeda Mistler Folsom Bike - Folsom Location
What do you like about our products and services?

The service is outstanding

Report a concern   October 16, 2021 — Rated 10 out of 10 by D.B. Folsom Bike - El Dorado Hills
What do you like about our products and services?

Really like the seat I purchased it is much more comfortable.

Report a concern   October 16, 2021 — Rated 10 out of 10 by J.S. Folsom Bike - Folsom Location
What do you like about our products and services?

Very congenial group of employees. Always attentive and friendly no matter if you are renting a bike or just buying some hydration tablets.

Report a concern   October 15, 2021 — Rated 10 out of 10 by D.S. Folsom Bike - Folsom Location
What do you like about our products and services?

the staff is so helpful and knowledgeable, answered all my questions

Report a concern   October 15, 2021 — Rated 10 out of 10 by John Cavalieri Folsom Bike - Folsom Location
What do you like about our products and services?

Friendliness and bike knowledge of employees

Report a concern   October 14, 2021 — Rated 10 out of 10 by M.C. Folsom Bike - Folsom Location
What do you like about our products and services?

Great service! Andrew went above and beyond to get me the perfect bike. I can’t say thank you enough!

Report a concern   October 13, 2021 — Rated 10 out of 10 by Katie Hamilton Folsom Bike - Folsom Location
What do you like about our products and services?

K is very knowledgeable with all the products in the shop. He was friendly and would recommend people to visit the store and talk to him about their bike needs.

Report a concern   October 13, 2021 — Rated 10 out of 10 by M.H. Folsom Bike - Folsom Location
What do you like about our products and services?

Took the time to explain the bike and make recommendations. Love the bike!

Report a concern   October 13, 2021 — Rated 10 out of 10 by Mason Jordan Folsom Bike - El Dorado Hills
What do you like about our products and services?

This is the second bike we've bought from them. Will was personable and knowledgeable. They didn't have the color we wanted already assembled, but they got it built and ready for pickup within 24 hours.

Report a concern   October 12, 2021 — Rated 10 out of 10 by Reuben Clark Folsom Bike - El Dorado Hills
What do you like about our products and services?

Cant say enough about folsom bike. Best bike shop in the region!!! It’s all about the team, they are seriously good at what they do. If your a cycling freak like I am you need a team on your side. Reuben Clark

Report a concern   October 12, 2021 — Rated 10 out of 10 by Steve Deanda Folsom Bike - El Dorado Hills
What do you like about our products and services?

Great service! I was greeted immediately upon walking in and everyone was helpful!

Report a concern   October 12, 2021 — Rated 10 out of 10 by Jacqueline Roberts Folsom Bike - Folsom Location
What do you like about our products and services?

Knowledge and speedy. Great service. Thanks!

Report a concern   October 11, 2021 — Rated 10 out of 10 by Brian Royer Folsom Bike - Folsom Location
What do you like about our products and services?

Knowledgeable team and laid back 🤙

Report a concern   October 11, 2021 — Rated 10 out of 10 by Kevin Kay Folsom Bike - El Dorado Hills
What do you like about our products and services?

Great shop, and excellent service. Always take great care of me and my family’s rides.

Report a concern   October 11, 2021 — Rated 10 out of 10 by Josh Rains Folsom Bike - Folsom Location
What do you like about our products and services?

Once I use it, I'll redo this, but so far it was easy to put together

Report a concern   October 11, 2021 — Rated 10 out of 10 by T.L. Folsom Bike - Folsom Location
What do you like about our products and services?

I was searching for a trunk rack bag. The guy helping me recalled that there was a bag in the back and got it for me. It was just what I needed.

Report a concern   October 10, 2021 — Rated 10 out of 10 by Jeff Cassetta Folsom Bike - Folsom Location
What do you like about our products and services?

I recently upgraded to the AXS by Sram. Muuqi took the time to answer all of my questions and concerns about this upgrade. I’m extremely happy with my purchase and the service I received from Folsom Bike. Thank you to everyone at Folsom Bike 🤙🏽

Report a concern   October 10, 2021 — Rated 10 out of 10 by S.S. Folsom Bike - Folsom Location
What do you like about our products and services?

Z was very helpful with finding new shoes.

Report a concern   October 10, 2021 — Rated 10 out of 10 by Roberta Singer Folsom Bike - El Dorado Hills
What do you like about our products and services?

We just purchased our grand-daughter's first bicycle (a pink one of course)! I had come in just to check out the selections and pricing on new bikes for a 4 year old. Will offered very friendly and knowledgeable advice including the recommended size. Since there were no built out pink Trek Precaliber 16" bicycles, Will arranged to have one built so that when I returned to the store the next day with our granddaughter, it was already on the floor for her to try out! (I even received a phone call to let me know when the bicycle had been built). She was quite tentative getting on the bicycle with training wheels but Will allowed her to ride inside their store (with grandfather offering a reassuring hand). She was instantly delighted and the sale was completed with ease! The best part, when we got home with the bike and our granddaughter got to ride it on our street, she gave us big hugs and said "I love it"! We will certainly be coming back to Folsom Bike in El Dorado Hills when she eventually requires a larger bicycle!

Report a concern   October 10, 2021 — Rated 10 out of 10 by D.V. Folsom Bike - Folsom Location
What do you like about our products and services?

Went to both store locations trying to get the right bike. Had a lot of questions and everyone I worked with was knowledgeable and seemed sincerely interested in getting me the right bike. Very good shopping experience.

Report a concern   October 9, 2021 — Rated 10 out of 10 by Helena Pieretti Folsom Bike - Folsom Location
What do you like about our products and services?

Knowledgeable, friendly staff

Report a concern   October 9, 2021 — Rated 10 out of 10 by Bruce Mcleod Folsom Bike - El Dorado Hills
What do you like about our products and services?

Friendly knowledgeable professionals are there to help you. Whether you need sales or service, these guys know their stuff, walk you through your options, and make recommendations based on your needs. I like spending my money with local businesses, and this is one I’m happy to support.

Report a concern   October 8, 2021 — Rated 10 out of 10 by E.P. Folsom Bike - Folsom Location
What do you like about our products and services?

very good!

Report a concern   October 8, 2021 — Rated 10 out of 10 by Ben Calderon Folsom Bike - Folsom Location
What do you like about our products and services?

From first call to finale purchase they set me at ease with their friendly knowledgeable staff. I’m excited to be doing business with them, and look forward to future tuneups. Also, the delicious free mocha was a nice compliment with my sexy new Trance X. Thank you!!🤙🏼

Sincerely, Ben

Report a concern   October 7, 2021 — Rated 10 out of 10 by Nancy Bruno Folsom Bike - Folsom Location
What do you like about our products and services?

The service is great and helpful and cheerful!! I appreciate their knowledge on products etc thank you all
Nancy bruno

Report a concern   October 7, 2021 — Rated 10 out of 10 by Coral Meintjes Folsom Bike - Folsom Location
What do you like about our products and services?

I was thrilled when I learned that Folsom Bike carried the bike I was looking for, as I’d been told by my local bike store I had an 18 month wait for bikes due to current supply chain issues.

Before I even drove to the store, I called to ask the weight of the bike I was interested in. They willingly weighed the bike so I hopped in the car the next day and drove two hours to check it out. Once I arrived I was so very impressed with the staff and service. Andrew was amazingly helpful, explaining the features of the bike. The staff put pedals on iso I could test it, setting the suspension to my weight and allowing me to ride in for 15 minutes. Once I decided to buy the Trek Fuel, staff put the new pedals and bottle cage, removed reflectors. They even offered me a helmet for a few hours so I could get a ride in before driving home.

The staff was so very helpful and they even offer a bike adjustment within 30 days of purchase to make sure everything is set up
perfectly. I love my local Trek bike shop but this staff was amazing. I will recommend them for anything outside of my area. Thank you Folsom Bike


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