Customer Testimonials
Very knowledgeable staff . They helped us decide what bike to porker and placed an order for an e bike. When another dealer had one sooner they refunded the payment as promised.
Great timely service
First bike for my granddaughter was simple due to Folsom Bikes.
My Granddaughter showed me a photo, I looked the closest Trek dealers, one of the front counter guys new the bike I was looking for, explained that it was available in two colors and to pick one, I did, paid and just 5 days later I picked up it up fully assembled and waiting to be put under the Christmas tree...
Nice store, friendly and knowledgeable staff
Thank You
Dave Lewis
Folsom, CA
Travis Lee and Mike Wyatt were both terrific ... I really appreciated their help, knowledge and suggestions in deciding which bike and accessories were best for my needs.
The friendly people in the bike repair area have also helped in answering questions after my first 2 rides.
Great staff
Knowledgeable staff
Your service dept. was excellent.
Customer service was exceptional and speed of service was great!
Friendly service and very helpful employees. I had my bike tuned and it now looks like brand new!
Friendly
Very knowledgeable and friendly staff. Great service department.
Fixed right the first time
Services are always top notch! You can always count on them fixing your problems.
Your location is perfect. Easy to access from folsom, fair oaks any beyond.
It’s a five star shop with products and services
High satisfaction
Sergiy Karlovych
I like everything and the service is just amazing and Andrew is one of the most incredible person I have ever met. His professional and service is excellent. I would buy from the store over and over again. Just amazing service!!!
Friendly staff
Good selection of parts and gu.
Everything, well....except one thing: I didn't try the bike out when I went to pick it and truck travel rack for it. When I got it home and took it off the rack, I noticed the front tire was flat. I haven't notified anyone at the shop about that because I knew I wouldn't be riding it for at least 2-3 weeks. I will call them to see if they will check it out before riding it for the 1st time incase there is a leak of tire air that I need to be concerned about. The bike is new, has never been ridden.
Once we get that taken care of and go for my first ride I will gladly allow Folsom Bike to share my name to promote Folsom Bike because the sales staff (mostly Andrew) was superb in communicating the things I needed to know to make a good decision for the equipment I purchased. And the service staff gave me the time and attention I needed to learn how to use the truck bike rack. I still have a few things to get - like a helmet, mirror, bag for bike rack.....
I'll be back! Sincerely Name removed
Large selection of parts, knowledgeable staff.
Considerate of the timing and situation regarding a race I had. Professional and courteous throughout.
Everyone I spoke to on the phone was so helpful, friendly, and present!! And they were so knowledgeable about bikes!!
Variety of bikes friendly knowledgeable staff.
Knowledgeable, helpful staff. Nice bikes and gear. Cool shop.
Very friendly and knowledgeable.
Great selection and very friendly staff
Great timely and good est service, they really listened to me and cared!
The mai
Great inventory, staff was awesome.
Your service is excellent and you staff is helpful and energetic.
Great customer experience. Had the item I needed in stock.