Folsom Bike
7610 Folsom Auburn Rd Ste 100
FOLSOM
California 95630
United States

Customer Testimonials

Report a concern   October 30, 2021 — Rated 10 out of 10 by Don Garcia Folsom Bike - El Dorado Hills
What do you like about our products and services?

Great customer experience. Had the item I needed in stock.

Report a concern   October 30, 2021 — Rated 10 out of 10 by S.C. Folsom Bike - Folsom Location
What do you like about our products and services?

Very knowledgeable staff . They helped us decide what bike to porker and placed an order for an e bike. When another dealer had one sooner they refunded the payment as promised.

Report a concern   October 29, 2021 — Rated 10 out of 10 by M.C. Folsom Bike - Folsom Location
What do you like about our products and services?

Great timely service

Report a concern   October 29, 2021 — Rated 10 out of 10 by David Lewis Folsom Bike - Folsom Location
What do you like about our products and services?

First bike for my granddaughter was simple due to Folsom Bikes.

My Granddaughter showed me a photo, I looked the closest Trek dealers, one of the front counter guys new the bike I was looking for, explained that it was available in two colors and to pick one, I did, paid and just 5 days later I picked up it up fully assembled and waiting to be put under the Christmas tree...

Nice store, friendly and knowledgeable staff

Thank You

Dave Lewis
Folsom, CA

Report a concern   October 29, 2021 — Rated 10 out of 10 by C.H. Folsom Bike - Folsom Location
What do you like about our products and services?

Travis Lee and Mike Wyatt were both terrific ... I really appreciated their help, knowledge and suggestions in deciding which bike and accessories were best for my needs.

The friendly people in the bike repair area have also helped in answering questions after my first 2 rides.

Report a concern   October 28, 2021 — Rated 10 out of 10 by S.G. Folsom Bike - Folsom Location
What do you like about our products and services?

Great staff

Report a concern   October 28, 2021 — Rated 10 out of 10 by J.V. Folsom Bike - Folsom Location
What do you like about our products and services?

Knowledgeable staff

Report a concern   October 27, 2021 — Rated 10 out of 10 by G.M. Folsom Bike - El Dorado Hills
What do you like about our products and services?

Your service dept. was excellent.

Report a concern   October 27, 2021 — Rated 10 out of 10 by Julia Murray Folsom Bike - Folsom Location
What do you like about our products and services?

Customer service was exceptional and speed of service was great!

Report a concern   October 27, 2021 — Rated 10 out of 10 by Beverly Udlock Folsom Bike - El Dorado Hills
What do you like about our products and services?

Friendly service and very helpful employees. I had my bike tuned and it now looks like brand new!

Report a concern   October 26, 2021 — Rated 10 out of 10 by K.K. Folsom Bike - El Dorado Hills
What do you like about our products and services?

Friendly

Report a concern   October 26, 2021 — Rated 10 out of 10 by R.C. Folsom Bike - Folsom Location
What do you like about our products and services?

Very knowledgeable and friendly staff. Great service department.

Report a concern   October 26, 2021 — Rated 10 out of 10 by J.M. Folsom Bike - Folsom Location
What do you like about our products and services?

Fixed right the first time

Report a concern   October 24, 2021 — Rated 10 out of 10 by A.T. Folsom Bike - Folsom Location
What do you like about our products and services?

Services are always top notch! You can always count on them fixing your problems.

Report a concern   October 24, 2021 — Rated 10 out of 10 by C.T. Folsom Bike - Folsom Location
What do you like about our products and services?

Your location is perfect. Easy to access from folsom, fair oaks any beyond.

Report a concern   October 24, 2021 — Rated 10 out of 10 by Sergiy Karlovich Folsom Bike - El Dorado Hills
What do you like about our products and services?

It’s a five star shop with products and services
High satisfaction

Sergiy Karlovych

Report a concern   October 23, 2021 — Rated 10 out of 10 by Calvin Ball Folsom Bike - Folsom Location
What do you like about our products and services?

I like everything and the service is just amazing and Andrew is one of the most incredible person I have ever met. His professional and service is excellent. I would buy from the store over and over again. Just amazing service!!!

Report a concern   October 23, 2021 — Rated 10 out of 10 by Jack Richardson Folsom Bike - Folsom Location
What do you like about our products and services?

Friendly staff
Good selection of parts and gu.

Report a concern   October 22, 2021 — Rated 9 out of 10 by B.M. Folsom Bike - Folsom Location
What do you like about our products and services?

Everything, well....except one thing: I didn't try the bike out when I went to pick it and truck travel rack for it. When I got it home and took it off the rack, I noticed the front tire was flat. I haven't notified anyone at the shop about that because I knew I wouldn't be riding it for at least 2-3 weeks. I will call them to see if they will check it out before riding it for the 1st time incase there is a leak of tire air that I need to be concerned about. The bike is new, has never been ridden.
Once we get that taken care of and go for my first ride I will gladly allow Folsom Bike to share my name to promote Folsom Bike because the sales staff (mostly Andrew) was superb in communicating the things I needed to know to make a good decision for the equipment I purchased. And the service staff gave me the time and attention I needed to learn how to use the truck bike rack. I still have a few things to get - like a helmet, mirror, bag for bike rack.....
I'll be back! Sincerely Name removed

Report a concern   October 22, 2021 — Rated 10 out of 10 by Tom Oby Folsom Bike - El Dorado Hills
What do you like about our products and services?

Large selection of parts, knowledgeable staff.

Report a concern   October 22, 2021 — Rated 10 out of 10 by D.D. Folsom Bike - El Dorado Hills
What do you like about our products and services?

Considerate of the timing and situation regarding a race I had. Professional and courteous throughout.

Report a concern   October 22, 2021 — Rated 10 out of 10 by A.B. Folsom Bike - Folsom Location
What do you like about our products and services?

Everyone I spoke to on the phone was so helpful, friendly, and present!! And they were so knowledgeable about bikes!!

Report a concern   October 21, 2021 — Rated 10 out of 10 by G.C. Folsom Bike - Folsom Location
What do you like about our products and services?

Variety of bikes friendly knowledgeable staff.

Report a concern   October 20, 2021 — Rated 9 out of 10 by D.M. Folsom Bike - Folsom Location
What do you like about our products and services?

Knowledgeable, helpful staff. Nice bikes and gear. Cool shop.

Report a concern   October 20, 2021 — Rated 10 out of 10 by C.S. Folsom Bike - Folsom Location
What do you like about our products and services?

Very friendly and knowledgeable.

Report a concern   October 18, 2021 — Rated 10 out of 10 by Pete Chapman Folsom Bike - El Dorado Hills
What do you like about our products and services?

Great selection and very friendly staff

Report a concern   October 18, 2021 — Rated 10 out of 10 by A.N. Folsom Bike - Folsom Location
What do you like about our products and services?

Great timely and good est service, they really listened to me and cared!

Report a concern   October 18, 2021 — Rated 10 out of 10 by R.R. Folsom Bike - El Dorado Hills
What do you like about our products and services?

The mai

Report a concern   October 18, 2021 — Rated 10 out of 10 by Paul Coffey Folsom Bike - Folsom Location
What do you like about our products and services?

Great inventory, staff was awesome.

Report a concern   October 18, 2021 — Rated 10 out of 10 by Dennis Hatfield Folsom Bike - Folsom Location
What do you like about our products and services?

Your service is excellent and you staff is helpful and energetic.


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