Customer Testimonials
They have what I need when I need it and are very knowledgeable
Great service and very knowledgeable folk to help you choose your bike. Very Patient with their customers. Love this place.
Good stuff
I liked that I could purchase the bike through the manufacturer and ship it to the shop and that you guys built the bike in one day!!
This is a great store! Your staff always helps me find the right gear!
Friendly customer service. Always so helpful and friendly. Great products and a nice selection
Super helpful, super friendly staff!
Friendly fast surface
I found everyone at the bike shop accommodating and easy to talk to. After I took delivery of my new bike and bike rack, I had to return for some adjustments and again Folsom Bike was so easy to work and helpful. Would not hesitate recommending them.
Attentive service staff
Excellent customer service. Great selection of accessories. Knowledgeable and friendly staff. I love my Giant Revolt gravel bike that I purchased there! Thanks!
Service and knowledge.
Everything!
I like they came to me. I plan on them returning to perform other services on my bike.
I really like the wide selection of bikes and accessories and the different designs that appeal to anyone. The customer service is excellent and I truly felt heard as I asked questions and received thorough answers.
Great service during these crazy times, respectful and organized!!
Good employees, selection of bikes and accessories.
Courteous, professional and friendly.
Didn’t feel rushed. Friendly staff.
I recently had to ship a bike to Denver, CO. Folsom Bike handled the whole process (dismantling, packing, and shipping) seamlessly and for a very reasonable cost. Plus - their staff is always so welcoming and friendly!
Amazing service, great price and wonderful people.
I have used multiple bike shops in three different states and Folsom Bike outclasses them all. Knowledgeable, friendly employees with great attitudes offering amazing service.
Staff was quick and helpful
Competence and selection.
K was very helpful and knowledgeable! Great bike selection.
Everyone I met there was very service and customer oriented. Eager to help
Thank you for staying open as an essential service. You guys rock.
Always friendly and quick service
I liked that I was shown different options for the type of riding I wanted to do. I was able to test drive the bicycle and felt comfortable doing so. I was also happy that my was able to get the bike he wanted as well. My son has special needs and felt very comfortable in the store. The staff was attentive and great and we loved our experience.
Customer service was awesome