Customer Testimonials
Absolutely love Folsom Bike. They are so knowledgeable and helpful no matter what you’re riding skills or needs are. Both locations have excellent selection of bikes, helmets, etc. to get you on the road!
Dawn Wilson
Peter was awesome! The way you have the store set-up during this virus is well thought out and the responsiveness was great. The turn around time was also great and just can't thank you enough.
Excellent service, friendly and helpful staff!
You guys did an amazing job with the service and knowing what type of bike I was best suited for. The staff was phenomenal and very friendly. Thank you for providing a great service to the city of folsom and surrounding areas.
Super friendly staff
Fast and professional.
Super helpful, very friendly, awesome one on one customer service!!
The service is outstanding!!!!
Even during this time of uncertainty Folsom Bike provided us with a safe and wonderful experience! The bike we were looking for was available as well as all the accessories we wanted! They installed everything in a timely matter and we got on the road.....
Covid19 friendly
--Good quality products.
--Professional expertise of employees.
Travis was a very knowledgeable and friendly sales person.
I purchased my new Trek bike last year and absolutely love it. I have come in a few times for help or questions and every time whoever I talk to treats me like I'm the only customer there and offers suggestions and their expertise. Just took my bike in for a tune up and purchased a small item and my bike rode even better than before - it was clean and happy!!! :) . I recommend Folsom Bike to all my friends.
I was glad they were open during the lockdown and had the bike we were looking for. The sales person was very friendly.
Folsom Bike carries a wide range of products which meet the needs of every member of the family - from the entry level rider to pro cyclist. The staff is friendly and knowledgeable and take pride in their customer service.
Easy -organized-polite-professional-
And quality products.
Clean environment
Thanks
Excellent attention to requests! Very knowledgeable and good expert advice.
Great staff...Scott and Patrick are super knowledgeable and easy to work with...
Great and kind caring service, have already referred a friend and he bought a giant stance as well!
The service from the entire team was great. Especially Travis. Very knowledgeable and patient with me. I went in the store multiple times as they were getting ready to close and he was very helpful. Definitely a great place to purchase a bike/accessories.
great service!
Staff was extremely nice and knowledgeable. Great help in finding my son's first mountain bike.
I really like your friendly and helpful staff. They take the time to listen to my needs and equip me with the knowledge to make the best decision. They don't just push the most expensive thing like other bike stores, and I really appreciate that.
The staff were extremely helpful and quite humorous. It's was an enjoyable experience buying a bike for my son.
The entire team was on point when it came to the buying process. Scott at the El Dorado Hills location was more than helpful when shopping for my bike. The bike was delivered from the Folsom location and assembled within 24 hours. So stoked with my Fuel EX 8!
Great experience with sales department. Not pushy and made great suggestions.
Friendly knowledgeable staff
Customer service.... Friendly staff....
Great service. My son loves his Trek Marlin mountain bike.
cognizant of virus protection. and friendly, timely service.