Customer Testimonials
Best bike shop in Cleveland! Very good staff and service.
Eddy's personnel are low pressure, knowledgeable people who want customers to fully enjoy their rides.
Been going to Eddy's since I was 14. I've purchased everything from skateboards and bmx's to mountains bikes and kids bikes. Always treated well, knowledgeable techs, and quick service. Been going here for 36 years, plan to go there till I can't ride anymore. Thank you to the Ruggle family for providing a great store from a great family. ✌️💚
Quick and professional service. Up front about cost of repair and very friendly.
Very helpful!!!
The job done tuning up my wife's bike and replacing a broken component was great. The bike looks and feels new.
We had a great salesman. He was very knowledgeable & very patient & good with my granddaughter.
Deb helped me purchase a bike rack. Answered every question and added helpful hints with regards to details of use. She even helped me set it up as I am older and she could tell I was concerned about getting it right for a long distance adventure! Amazing staff.
You got my bike back to me asap, called me asap
The staff was very friendly and knowledgeable about the products they are selling. I will definitely do business with them again.
Frank is a great salesperson. He is very knowledgeable and provided thorough explanations regarding bike sizing , various bike features and differences between various bike models and accessory recommendations . He was patient and answered all my questions and made sure the bike I ultimately chose was fitted properly. I also appreciate the ability to test ride several bikes in a large paved area at the North Olmsted location prior to purchase which allowed me to be comfortable with my decision knowing I made the right bike choice for me
Best Quality by far. And I looked around first. Dean
Was great to work with helpful knowledgeable and not pushy. Love the service for the future and peace of mind.
It was nice to meet so many nice people. From the staff to the owner great experience highly recommend. I shopped many bike shops and I’m so glad I chose Eddy’s
Eddie's is always been reliable with their service and sales team including helping to rebuild my father's bicycle
Service Department staff does a CD nice job and contributes creativity to solve my opportunities to improve in a variety of ways.
Their sales team also did an excellent job to help me pick out a bike that was exactly what I needed
Huge selection of products. Reliable expert mechanics
feels like a new bike after i got my recent tune - up ,and half the price. happy happy happy
Ordered an item on line, got email when it was in. Pick up couldn't have been easier. Helpful staff, too.
Your staff is very friendly and knowledgeable about your product and willing to educate those of us who aren’t as savvy. They don’t talk down to you or make you feel “stupid” when asking questions that are common knowledge to them. This is greatly appreciated by me and I’m would imagine many other consumers.
Great service knowledgeable and engaging atafff
Great customer service-great prices- the go to place for bike's & parts
George was very knowledgeable and helpful! The store had a great selection and we were able to try out the e-bikes we were looking at before we made our purchase. We were also able to make our purchase on Saturday and then pick them up on Sunday. Everything about the experience was great! Shop with people who know their products!
Great quality bikes and great service.
Michael was very helpful and willing. His recommendation was spot on for the bike that I purchased. All the staff were very nice and engaging.
Selection is finally getting better! Salespeople are very helpful!
Service and sales. Approachable and knowledgeable staff
Excellent products and knowledgeable staff. A great place to shop.
Friendly, helpful, knowledgeable staff! Not looking to push or influence customers on purchase or service decisions, however they do a great job of educating customers of their options!
The breakdown of what would be done and the expert service was appreciated.
The service department takes care of me quickly and professionally.