Customer Testimonials
Sales person (Tracey?} very helpful & knowledgeable. Went to great lengths to get my bike set up as we as the bike rack.
I do not remember the techs name but he was amazing. Very helpful and got me fitted on my bike without rushing through the process. Was very knowledgeable and had great customer interaction skills.
Convienient to the Towpath
Very friendly and staff that asks how they can help me! Thank you
Responsiveness
Staff was very helpful !
Eddy’s has a great staff, great selection, great equipment. Prices are not cheap but the merchandise is quality. We have made at least 4 purchases there and will be back.
Everyone was very attentive to my needs for our bikes. They were very informative as they explained what was needed and how the recommended service will address the needs
Gentleman was very friendly helping us. He answered all our questions showed us a variety of different items and when I left I felt very satisfied with my purchase
Great products and knowledgeable sales people.
Everyone was very professional
The staff always works with me to meet my needs, not just sell me something
We rented e-bikes on September 30, 2024 while doing the Reach International Outfitters Ohio box. Staff was very friendly and knowledgeable. Also gave us recommendations on where to go. We had an amazing time and everyone who seen our posts on Facebook are looking to go. Equipment worked amazingly and we are thinking about buying the same e-bikes. Highly recommend using Eddys Bike Shop in Peninsula.
Had a great time on the towpath on our e-bikes! Staff was friendly and helpful
Friendly staff. Quality bikes and accessories
We’ve purchased a few bikes there and always have great customer service!
Very good inventory of parts and accessories. Helpful sales and repair staff.
Quality up-to-date products and they back their products. Friendly sales and service.
Wonderful people
They are hi quality
The kid with the dog was super helpful even though they were busy, Good experience.
Seriously the best bike mechanics in Northeast Ohio!
Love this shop. We've bought bikes there and had bikes worked on. Can't recommend them enough!
Good service dept.
friendly employees, plenty of stock to choose from, easy to get to
Quick service and kindness
Tristan was absolutely amazing , helping us for multiple hours and answering all of our questions/ providing real world experience. It helped me understand exactly which bike was right for me.
Great Service
Prompt, personable and didn't inflate the recommended work and price. Very satisfied.
Very good staff.