Customer Testimonials
The service was consistently great from the initial phone call to inquire of the services up to and including when I arrived for an evaluation of our bikes and thereafter when I was notified that the services were completed.
The gentleman who evaluated the bikes upon arrival (same one who accepted my call the day prior) thoroughly explained what he recommended in addition to the tune-up I requested.
When I came to pick them up, it was a smooth transaction. Having two bikes another associate assisted me to get them outside to rack for transport.
Fast and accurate service
Great and fast service.
Excellent service from knowledgeable staff
The best Bike Shop ever! Very knowledgeable service people who repaired my high-end bike in a timely manner. The sale staff is also very knowledgeable without high pressure while providing you with the best Bike for your purposes. Tons of E bikes also.
Personalized service and expertise.
Friendly and fast
Very friendly salesman. You had the items I needed in stock.
Very helpful in helping me select an E Bike.
I love the bike!
It started to rain the day I bought it and did not purchase a bike rack for the car.
Planned to ride it home because I had no other ride.
Chris was nice enough to give me a ride home and brought my new bike home on his bike rack.
Much appreciated!
Love this shop. Always willing to answer questions, no matter how busy they are. Offer solutions to unique problems. Will schedule you in an emergency. Very knowledgable on products and will get answers or direct you to a source when necessary. I have used them for years even before purchasing my Trek from them a few years ago. I trust their service and advice!
Very helpful about there products
Eddy's has such a wide variety of bikes! Mountain bikes (like mine), thin-wheel racing bikes, stunt bikes, and more. Plus those for men vs. women, and all kids. Then there's accessories like helmets, bike locks, and tools to maintain them (tire pumps, chain greasers, etc.) Very smart employees can help you make a purchase, or have your own bike repaired too!
Friendly, helpful fast
Repairs on my bike were finished on the same day. This is much appreciated.
The person that helped me was very knowledgeable and made a great suggestion.
I've been a customer since1999. Always a pleasure dealing with them. I've purchased 7 bikes and sent others who have purchased 5 more. I can't think of any other company that I think as highly of.
Good people and good service.
The repairs to my bike made it better than when it was new
Enjoyed the staff, very helpful but not pushy
Quick servíce for a flat tire repair!
Friendly knowledgeable very nice looking store
Great!!!
I went in to get a flat tire fixed and was concerned about the condition of my tire, and instead of selling me a new tire, Joey was honest and said I probably can wait another year. I will definitely continue to go to Eddy's!
Service I received by the representative was expedient on point and informative
We were able to get our tire gear and get out very quickly. Staff was very helpful.
They sell quality bicycles and stand behind them.
Chris spent a lot of time working with us to get the perfect bike and fit
I like that Eddy's has a wide selection of bikes especially for someone like myself who is on the the shorter side. They have every cycling accessory you could ever need along with very knowledgeable staff. Highly recommend!
Very helpful. Joe was awesome. Allowed me to get my therapeutic bike ride in while visiting Cleveland.
Thanks so much guys..
Employees that make your bike and cycling feel more special.