Customer Testimonials
Good, prompt, polite. expert service.
Very helpful and nice !!!!
Great service at a fair price
Your products and services are all excellent as much as I can tell. There's a combination of competent knowledge and skill plus spontaneous and sincere friendliness in an attitude of love of service--all of which make for a wonderful experience each time you step into Eddy's.
Very thorough in letting you know what needs attention!
Friendly personal who are informed
Sales people are helpful. Service is always performed timely and reasonably priced.
Great event, lovely re do of the old shop! I'll be back!
Quality products. Variety of price points (eg: on the chain that I purchased). Knowledgeable and very friendly staff.
Friendly customer service. Had the parts and tools I needed.
Fantastic selection, very flexible and knowledgeable staff. Always a great experience!
Helpful and knowledgable staff
I love the customer service and the personal touch professionalism from them. Thoughtful and understanding in helping me with my tire issues for my wheelchair and sportschair
Some of the same great crew from the Century Cycles days, with more brands and poducts now! Best bike shop in the Cleveland area.
Service Manager is a good looking dude
Jackson and Marc in Service and Chris in sales were just super.
Chris got me into a red trek verve two at the $349 sales price. And honestly, this bike is worth twice that money.
Friendly, very knowledgeable staff, and a nice selection of products.
Always have all my questions answered, even if I don't spend a lot.
The team at Eddy’s Bike Shop North Olmsted consistently delivers outstanding service. They are knowledgeable, patient, and genuinely committed to helping customers find the right equipment. I appreciate the professionalism, clear communication, and the way they make the entire experience smooth and enjoyable. I highly recommend them.
I had great service from Jackson and tech Marc.
And Chris in sales has just been super with the purchase of my new bike
Good selection of higher quality products compared to any other shop.
Customer service was super helpful, I was able to learn a lot about the shoes I was interested in. Very happy with the service.
Dan and Chris were very helpful and informative
Knowledgeable staff.
Great expertise. Good service.
Very friendly and knowledgeable about my issues, and took time to solve the issue. ☺️
This was my first experience with Eddys, and it sure won't be my last! Great customer service and fast shipping time on top of great prices -- I would recommend Eddys to anyone and everyone. Thanks so much!
Knowledgeable service techs and sales reps.
I have purchased many bike over the years and have bike serviced over the years.
I just picked up my Specialize Roubaix yesterday, 2/1/26, from getting its annual service.
Timely service on my bike. Job well done.
I don’t feel like I’m going to be hustled into paying for things I don’t really need, and that you guys will replace what actually needs replacing.