Customer Testimonials
Prompt , knowledgeable and professional service!
The staff is friendly and the work done in tine and done right.
We came in to get a bike for my almost 10-year-old daughter. After choosing a bike, she wasn’t sure if she felt comfortable. Anthony was extremely patient with us and helped her by letting her test out a couple different sizes before choosing the right one for her. The customer service and overall experience was wonderful. I would definitely recommend Eddys.
Absolutely fantastic service performed by a true professional who demonstrated he really cared about the outcome of the repair.
Carry Trek and the people are knowledgeable and very friendly
Friendly
Quick and knowledgable service
Great Customer Service
kind & courtesy. repaired my tire while I waited.
Also, I left my IID. Received a call immediately, I returned to pick them up. Awesome!!!!!!!
Thank you.
Expert help. Friendly staff. Installed the bike rack for us. Great location. Highly recommended
I was treated very courteously and with respect and wasn’t pressured into buying anything I didn’t need when I showed up with my bicycle to have it tuned up for summer riding. Upon completion of the work, which took less than expected, my bike looked fantastic and they did a great job. Lots of inventory for someone looking to buy new, by the way. Now quit reading this review and get out there and ride!
Everyone was very helpful and friendly. I forgot my ID and they reached out in multiple ways, including my employer to make sure I got it back. It was easy to retrieve the next day. Good service all around.
Fast and courteous!
CUSTOMER SERVICE WAS TOP TIER...
FROM THE MOMENT I WALKED IN...I DEFINITELY RECOMMEND THEIR SERVICES TO ANY ONE WITH BIKE NEEDS. THANK YOU FOR YOUR PROFESSIONALISM...IM SURE I'LL SEE YOU AGAIN...
Bought my new Trek Checkpoint plus and received great attention to detail in a friendly easy going manner.
Great, quick service
Very knowledgeable
Super friendly and service was done ahead of quoted date
Always honest. Love the guys in service
Very easy going and positive interaction with Ron when I bought my new shimano gravel shoes. Lovely experience and will be back again :)
Knowledgeable service
There is a wide selection of bikes and the employees are nice to work with!
Easy going atmosphere
Very heplful
My salesman John was fantastic to work with!! I accidentally purchased and picked up the wrong bike for my daughter and didn’t realize it until I got home. I found the bike she wanted on their website and when I called I was told it’s in stock so we headed to Eddies. Ironically the bikes were the exact same color and size and due to the sale price on the bike she wanted being the same as the other bikes original price it just did register in my head to double check the model number. I immediately called John and he checked the inventory at their other location and said yes we do still have that bike and then brought in the right bike that I intended to purchase. Eddies Bike Shop was extremely helpful and understanding of the situation and went above and beyond to complete my purchase as originally intended. The Bike Mechanics were also outstanding in setting up a second bike for me. Kudos to Eddies Bike Shop Team for providing exceptional service!!!!
Staff was really friendly and nice
Knowledgeable sraff
The help I received for my purchase
Eddy’s Bike Shop went above and beyond during our recent visit. We were traveling from North Carolina back to Ohio and stopped in as former customers, hoping to pick up a few items that needed installation. Despite having no appointment, the team took care of everything on the spot. Manager Chris personally handled our needs with professionalism, efficiency, and genuine kindness. Exceptional service like this is hard to find. Highly recommend Eddy’s for anyone looking for knowledgeable staff and outstanding customer care.
My sales person was excellent. I would send anybody to her.