Eddy's Bike Shop

Customer Testimonials

Report a concern   July 3, 2020 — Rated 10 out of 10 by E.H. Eddy's Bike Shop Stow
What do you like about our products and services?

Very fast for repairing a broken spoke. They didn’t make me wait a week!

Report a concern   July 3, 2020 — Rated 10 out of 10 by A.P. Eddys Bike Shop Akron
What do you like about our products and services?

I really appreciate how responsive your service has been over the years. I'm riding a bicycle from 1986 and it has had issues over the years. I find that every time I have reached to Eddy's for help they immediately help me and get my bike back to a working condition quickly.

Report a concern   July 3, 2020 — Rated 10 out of 10 by B.O. Eddy's Bike Shop Stow
What do you like about our products and services?

Frank was very informative for our purchase.

Report a concern   July 3, 2020 — Rated 10 out of 10 by M.W. Eddy's Bike Shop Stow
What do you like about our products and services?

Cool people,big selection,,custom bike fitting

Report a concern   July 3, 2020 — Rated 10 out of 10 by Mike Vansickle Eddy's Bike Shop Stow
What do you like about our products and services?

I recently decided to take my cycling more seriously but it's a big jump from a big-box bicycle to the sport-enthusiast level I was aiming for. The people at Eddy's took the time to answer all of my questions and helped me purchase my new gear with confidence. The staff is patient and knowledgeable and willing to give each customer the time they needed to have all of their questions answered.

Report a concern   July 3, 2020 — Rated 10 out of 10 by Henry Parr Eddy's Bike Shop Stow
What do you like about our products and services?

Sales staff is very informative and courteous. The products speak for themselves. Generally have a good time at Eddy‘s bike shop. It’s A great place to buy a bike and accessories. Adam is a very good sales person. He has helped me many times to buy the right equipment.

Report a concern   July 3, 2020 — Rated 10 out of 10 by B.B. Eddy's Bike Shop Stow
What do you like about our products and services?

Very satisfied with my new bicycle from Eddy's. Chris was very knowledgeable and helpful. Greatly appreciate his assistance!

Report a concern   July 3, 2020 — Rated 10 out of 10 by Steve Jen Horgan Eddys Bike Shop Akron
What do you like about our products and services?

Rob and his crew were super helpful and knowledgeable!

Report a concern   July 3, 2020 — Rated 10 out of 10 by J.S. Eddy's Bike Shop Stow
What do you like about our products and services?

Selection was very good for the times

Report a concern   July 3, 2020 — Rated 10 out of 10 by C.T. Eddy's Bike Shop Stow
What do you like about our products and services?

The customer service was great!

Report a concern   July 3, 2020 — Rated 10 out of 10 by W.H. Eddy's Bike Shop Stow
What do you like about our products and services?

Great people.

Report a concern   July 3, 2020 — Rated 10 out of 10 by P.B. Eddy's Bike Shop Stow
What do you like about our products and services?

Very hands on, friendly and explained what i need in detail.

Report a concern   July 3, 2020 — Rated 10 out of 10 by D.K. Eddy's Bike Shop Stow
What do you like about our products and services?

Friendliness and quick service

Report a concern   July 3, 2020 — Rated 10 out of 10 by M.K. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

I got a great bike, and the staff was knowledgeable, friendly and helpful.

Report a concern   July 3, 2020 — Rated 10 out of 10 by Joseph Deyoung Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Service representative was helpful. He made my trip for service worthwhile. I recommend carrying more parts on hand for regular riders.

Report a concern   July 2, 2020 — Rated 10 out of 10 by J.B. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Rob was awesome. Knowledgeable and helpful.

Report a concern   July 2, 2020 — Rated 10 out of 10 by B.R. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Love the TerraTrek. Great for me because I am handicapped and have no balance. You are helpful whenever I have questions.

Report a concern   July 2, 2020 — Rated 10 out of 10 by R.T. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Staff is very helpful

Report a concern   July 2, 2020 — Rated 10 out of 10 by Matt Whittaker Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Great staff, very helpful

Report a concern   July 2, 2020 — Rated 10 out of 10 by C.C. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Friendly service and a great bike!

Report a concern   July 1, 2020 — Rated 10 out of 10 by Robert Wells Eddy's Bike Shop Stow
What do you like about our products and services?

Great products, so so service. It seems that the Associates aren’t taught the basics of approaching a customer and quickly learning the reason why they’re at the store. Knowing a few basics would cut down time spent with a customer and increase the average $$$ per customer visits.

Report a concern   July 1, 2020 — Rated 10 out of 10 by Rick Obert Eddy's Bike Shop Stow
What do you like about our products and services?

We were glad to find a very nice bike for our daughter at a good price. More than we would spend on a bike from big box stores but far greater quality. This bike can last her through college easily. Very friendly sales staff.

Report a concern   July 1, 2020 — Rated 10 out of 10 by W.B. Eddy's Bike Shop Stow
What do you like about our products and services?

Eddy's is great. The service department is knowledgeable and fast. Highly recommend!

Report a concern   July 1, 2020 — Rated 10 out of 10 by J.F. Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

I've been going to Eddy's for years. The staff is always friendly and knowledgeable

Report a concern   July 1, 2020 — Rated 10 out of 10 by Sandi Russ Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Speed and efficiency in completing repair

Report a concern   June 30, 2020 — Rated 10 out of 10 by Chris Collins Eddy's Bike Shop - Willoughby Hills
What do you like about our products and services?

Awesome experience, from first call to riding. I can’t imagine how any bike shop is better than this.

Report a concern   June 30, 2020 — Rated 10 out of 10 by Robert Hinds Eddy's Bike Shop Stow
What do you like about our products and services?

Very helpful online and when I came to pick up at the Willoughby store. Love the bike so far too!

Report a concern   June 30, 2020 — Rated 10 out of 10 by Lori Gerber Eddy's Bike Shop Stow
What do you like about our products and services?

Great customer service

Report a concern   June 30, 2020 — Rated 10 out of 10 by Rick Johnson Eddys Bike Shop Akron
What do you like about our products and services?

I went to Eddy's Bike shop to look at the the current selection of Gravel/Road bikes. After evaluating the available bikes, I chose the Checkpoint ALR4. Working with John, he explained the features of this 2021 model. Very pleased with the overall purchase. Including the accessories that I was looking for.

Report a concern   June 30, 2020 — Rated 10 out of 10 by J.L. Eddy's Bike Shop Stow
What do you like about our products and services?

Tom was wonderful in explaining the different helmets to me on my visit on June 28th. I was planning on getting the cheapest option for myself since I thought was much better than the what I currently had as the "Walmart special." However, after his educational and non-pushy explanation, ended up gladly buying 3 $100 helmets (wife, daughter, and myself) along with a few other things, totaling about $470. Very happy Tom assisted me and I will be back in the future to request him. Very nice, genuine person. Thank you, Name removed


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