Customer Testimonials
Great job on repairing my Trek road bike
The Service team listened carefully to my concerns and incorporated that along with their experience in successfully diagnosing and fixing the problem. I will be using them for my bike service needs in the future.
I run a mobile bike repair service as a retirement hustle, so when I turn to Eddy's, it's usually on something very specialized and brand specific. My most recent experience was a warranty job on my Specialized globe Haul LT. There was apparently a factory service bulletin on the battery mount. There was a repair kit from Specialized and they replaced it and it has worked fine since. Communication was fantastic. PRO TIP: Don't buy a cheap E Bike. You'll go broke on the service, if you can even find somebody to attempt it, and your cheap ebike will wind up on the curb in a year. My cargo bike is a workhorse and it was great to have it fixed correctly, and in a timely fashion.
Your service staff is very knowledgeable and very friendly. My bike was fixed in a timely manner.
Knowledgeable staff
Eddie’s bike shop never disappoints. It’s the only place in CLE I’ll buy bikes or have them serviced.
Drew was awesome. Helped me a ton with my bike fit and general knowledge.
Your services are excellent and your staff is innovative, skillful, caring, and kind.
Everything. I have been patronizing Eddy’s since 1992.
Terrific bicycle shop. Jim has been a constant positive, and it flows through the organization.
Sales person was friendly and knowledgeable.
Everyone was so helpful and kind- didn’t realize how much my bike needed a tune up until I brought it in! The improvement is amazing- and thank you for being so very thorough!
Great customer service!
Your technician was super thorough and very nice
Salesman was helpful in choosing a product, and explaining the details of the product. I like the service on Bike repair.
Quick service and they accept walk ins.
The service folks were super helpful and worked quickly to fix the issue with my indoor trainer! Also gave me some great advice on how to put it to the best use.
Joe and Zak did a nice job of fixing my Trek and got me back on the road quickly.
you are close...guys seemm to know what they are talking about
We keep coming back. Great staff.
Jake and Andrew have always been exceptional in diagnosing my road bike issues as well as solving those issues quickly, therefore, getting me back on the road fast. Aas a repeat customer, I feel it's rather important to take care of "regulars" who continue to support Eddy's by getting me in and out ASAP. Keep these guys and keep up the great work!
Very helpful and knowledgeable
Jackson was excellent. He is the reason I continue to come to Eddy’s.
Availability, and good advice
Always friendly and knowledgeable at a reasonable price. I always bring my bike needs to Eddy's.
Repairs and products are high quality. Repairs are done in a timely way and employees are friendly and helpful.
Great fast service. Very nice employees and super helpful
Great staff support
Most of the staff was patient, friendly. The bikes seem like good quality.
Professional, friendly and knowledeable
Great experience