Customer Testimonials
Super friendly and very helpful
Ever thing I asked you had great answers to really great staff, great selection to choose from. Overall great experience and really enjoy the bike that I got they treat customers like family
They know what to do. You don’t hear, I can try to fix that.
OMG, I received a great experience at the Willoughby store and from Evan Seabeck - sales lead!!! Evan asked the right questions and guided me to several options in making a purchase. There is no pressure and his full experiences as a bike rider were much appreciated. I feel the purchased bike was a good choice for me. I'm 70 years young. The 12 month financing was perfect. All questions were answered with facts and choices. Evan offered genuine help, listening to me the whole time I was there. Just doesn't get any better. At one point the store became busy and Evan as pulled away. Another staff member always came by to answer more questions making me feel I am now an Eddys bike shop family member!
Deb is extremely knowledgeable and patient. She takes as much time as you need to find the perfect bike.
They always have a great selection of cycling merchandise
I like the professionalism and friendliness!
You always have the product
Service was top notch the dude helped me cut and install a chain on my sons bike witch led him to take a win at the summit indoor stacyc jr class . Thanks again
Brought my 90 yr old mother’s walker in because the breaks weren’t working right. The young man, Jake, knelt down, worked very hard and fixed them right away. He could have put the job on a wait list. That would have been hard on my mother.
Everyone is very knowledgeable and helpful with the vast amount of inventory that is in the store..
Great mechanics!
Great selection of products and helpful and friendly staff 🤙🤙
Awesome customer service! Employees are very Knowledgeable and helpful.
Really helpful and informative
Chris was great at informing/answering all of my questions. He was patient with my requests and helped me pick out my perfect bike.
the knowledge and service is superior Aron is the best
Great and friendly service. Terrific people.
I have purchased a numbed of bikes from Eddy’s but my best purchase has been my e-bike. After 1535 miles the tread was gone and I had been riding in sandy conditions on unpaved roads. I needed a new gear shift. I just had enjoyed my bike to the point of almost abuse going wherever and whenever I wanted. Just got a like-new bike back after my investment in a thorough repair. It feels the way you feel when you get a new car after driving an old one.
You do a phenomenal job and we appreciate the assistance you have provided. Dave
Your personnel are polite, friendly, knowledgeable, and articulate. ALL are great assets to your business.
It is ALWAYS a pleasure to come in to your shop (and spend some money)!
Huge selection. Fantastic customer service.
Great knowledgeable Friendly staff and a lot of stock
Friendly and professional service. Outstanding selection of merchandise.
Quality bicks , great servixe and extremely knowledgeable will be back thanks
They carry the best in the store and their bikes are really really good also
Customer service was top notch. I was nervous buying my first road bike but the employees really walked me through my options and gave me the confidence in purchasing the right bike. Will glady shop here again.
Eddy's has a good selection of bikes, accessories and parts. The service seems good thus far.
Knowledgeable
Friendly
Generally very quick
Services done correctly
Nice place
your staff was awesome. I brought in a 30+ year old schwinn criss cross for service and it was like a brand new bike when they were finished.thank you