Customer Testimonials
Very Professional, they know there product and were easy to deal with. I purchased Trek Fuel EX 5 Gen 6 and a EX 7 Gen 6 plus accessories. I’ll be customer for life.
Both have always been good. Done when promised. Very polite. No complaints.
very knowledgable sales people.
I got quick good service.
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The employees were friendly and helpful.
I am extremely grateful to the folks at Eddy's in North Olmsted for taking such good care of my old Haro bike!! This bike is 25 years old, from my college days. It was well loved by me, my older son, and now my younger son. Unfortunately the derailleur hanger snapped while he was out riding one day. He wanted to try his hand at fixing it, but was unable to. We brought it in to Eddy's in North Olmsted and it was quite a mystery to find a replacement piece because the bike was so old! But they didn't let the challenge stop them. They persisted in finding something that would work and repaired that and the shifters with expert precision and care. I am SO IMPRESSED with their ability to solve this problem and very happy with the service from start to finish - and the bike works great once again! Thank you SO MUCH for your help!!
the service was timely and complete
This was certainly the best experience I had with a bike shop. I brought daughter's bike to be serviced so she can use it for college. My concerns were fixed. Several upgrades were suggested (with no pressure), and salesman added equipment to bike with no extra charge. I was in and out within 20 minutes.
Salesman was very friendly and knowledgeable.
If you need a bike shop, I definitely recommend Eddy's!
Staff at all locations, north olmstead, stow, and lakewood are awsome
Knowledgeable employees.
Clean , well stocked store.
Ha e quality products and VERY patient sales people. Stand behind what you sell
good mechanics, knowlegeable and willing to problem solve tech bike issues and offer advice
Knowledgeable, friendly staff.
The people! Best bike mechanics on the west side of Cleveland. Friendliest and most knowledgeable staff. The staff is just awesome.
Knowledgeable staff
Great selection, everything you need for great bicycling experiencing.
I have bought two bikes from this shop. Both are great quality and staff is friendly and knowledgeable
Everyone was knowledgeable & friendly. Service was excellent and they also shared best practices for overall maintenance. No pressure for additional services, but offered suggestions.
Tube repair was quick and efficient!
Service technician was fantastic, helpful, efficient, thanks for the service
Customer service far exceeded expectations.
customer service and product selection and multiple locations
It was easy to get what I needed.
Getting assistance and advice from knowledgable, experienced and friendly staff.
Selling products that I know I get professional follow up service on.
Had the parts i needed to keep my bike in top shape
Excellent friendly and knowledgeable staff and service! Purchased two bikes!
Excellent service/repair.
steve answered all my questions. didn't rush me. i felt good about my purchase.
I purchased my bike at Eddys in stow. The buying process was smooth. Very knowledgeable people. Took the time to answer all my questions. One week after I purchased the bike it went on sale. Eddys was able to give me an in store credit for the difference. They really take care of their customers.
Great bike selection; extensive spare parts supply and friendly staff. What more do you need from your LBS?