Customer Testimonials
Prompt, personable and didn't inflate the recommended work and price. Very satisfied.
Top of the line bikes and accessories, very helpful sales people.
Sound recommendations on needs for getting my bike on the road. Even helped with checking the install of my bike rack.
Excellent very helpful service
Bikes were in excellent shape.
Location is great (right on the trail).
Employees were friendly and helpful.
Eddie’s Bike Shop is always professional, they are knowledgeable and they are dedicated to the Cycle community. Love their selection and their product line. And their pricing is always fair.
They did a great job and couldn’t be friendlier! 10/10!
Everything
The quality of the products offered are satisfactory. While I could find better prices by ordering online, I prefer to support local business.
The staff at Eddy's in Willoughby hills are great! I wouldn't buy a bike anywhere else after experiencing their after purchase service.
First and most important, the customer service I received was amazing. The man who helped me saw me outside and came outside to help me get my son’s bike out of the car. He was so helpful. He explained my options for fixing the bike and explained what needed to be done. My son picked up his bike and rode it home. He said the bike ride so well. We will 100% be back for bikes & all bike repairs.
Great selection. They have everything a bike rider might want. Prices are reasonable. But best is customer service which is fabulous!
Great people, great service and really great people
Huge selection combined with very friendly and knowledgeable staff!
stand up staff! make things right and go the extra mile
Deb has been a tremendous help to me in choosing my Verve3+.
Service included when I bought a part for my bike-
Freindly staff, and very knowledgeable repair shop crew!
Everyone is always so helpful and willing to listen and talk with customers sharing the latest information about the new products at Eddy’s. It’s a great place!
Was able to get a rear flat repaired quickly even close to closing time.
The service was great I would recommend them to friends.
Always a great learning experience
Great friendly service as usual.
Friendly, knowledgeable, great selection
Chris M was very patient with me during my visit . I had quite a few questions since this was my initial step into the world of e-bikes. He answered my questions without hesitation and was extremely knowledgeable and professional during my visit. With his expert help and guidance, I was able to choose an e-bike that will fit my needs very well. A job expertly and professionally done!
Very helpful associates in this location. A great selection of products for biking.
Eddys kept all of my bikes and my wife’s bikes in great shape for the 2024 season. We rode Blackfork, Unbound, Funk Bottom, McLain Farm, and Magnolia with ZERO mechanical problems or issues. The service is always SUPER professional and well worth the trip to Stow. Top notch job every single time.
Helpfulness
Knowledgeable staff, great service.
Great Service