Customer Testimonials
The service was amazing ⭐️⭐️⭐️⭐️⭐️
The staff in the service department is very helpful and knowledgeable. I had a bike wrap installed and JB did an A M A Z I N G job! The overall staff is very helpful too, this visit was all amount end of year service/maintenance for me and they were stellar.
Friendly and cycling experts
Products have a good selection, staff could be more helpful but overall prices of parts and bikes are good.
Frazier was very helpful, patient and attentive. The ability to test drive the bike in the parking lot was a huge plus.
The service was high-quality and selection is great
Good team, good products. Evan was particularly eager to help out...
Extremely helpful and knowledgeable staff , very polite and respectful , always ready to assist and educate customers about the equipment and latest bike innovations .
customer service
I needed to get a bike rack for my son. The staff was helpful and explained in detail how to install the rack onto the SUV.
Great service.
Everything and every body was great.
I was in to have Josh give me a fitting on my new bike, he did an excellent job. Took it it on a nice big climbing ride up El Yunque for its first ride, then a 6,000 ft century around Puerto Rico the next day. Fit was spot on as always, no issues thanks Josh!.
Custom Service is more than perfect !!!
Fantastic service and very knowledgeable.
Frank, the sales associate, was very knowledgeable. He answered all of my questions regarding the types of motors and brakes on the Electra e-bikes, and demonstrated what flat foot technology is. Good variety of bikes and accessories.
Lots of different trims and sizes of each bike model. Made for a good in-person selection. Staff were also super quick at getting my new bike ready to go and were very helpful even 15 minutes before close.
Great stuff, very personable, incredibly helpful, people. Highly recommended.
Knowledgeable staff and great product availability.
Very experienced staff, bike was brought in and repaired as I waited.
Will be using there repair facility in the future.
Customer service and quality and price.
Quality products over different price points.
Knowledgeable staff and very polite.
Quality checked products used by owners and employees who ride and quick order turn around.
The personnel was knowledgeable and helpful.
Excellent service
The staff was kind and knowledgeable. I brought a bike my MIL had purchased online in for assembly. I dropped it off late on a Monday and it was completed by Tuesday afternoon. The cost was reasonable.
First class service
Quick and friendly service. Thx.
Friendly mechanics and quick turnaround
Soooo knowledgeable and willing to help, explain, demonstrate. I feel like I’m in good hands at Eddy’s
The staff at the North Olmsted store is great. We talked to John R. about the right bike for our kid and he spent time getting to know our riding goals/style and recommended the right bike. Ultimately, we ordered it online with Eddy's after shopping around and the web order and store pickup processes were straightforward and the assembled bike looks great.