Customer Testimonials
The immediate service is excellent everytime I walk through the door.
Lots of help and advice.
Service is always great and today was no exception. They not only fixed my bike but pointed out potential upcoming repairs that might be needed as my bike is showing its age. Quick and high quality service.
They are very knowledgeable and helpful.
Eddy's is simply the best
Just had my free 12 month check on my Domane SL5 and continue to be very pleased with the service from Eddy's in Stow. The team addressed all my concerns and the bike was ready for collection 30 minutes before the promise time. The staff are very knowledgeable and conscientious and I will happily go back to Eddy's for any future needs.
Very helpful. Great service!
I need to start off by saying the shop is great.
Drew, the person who assisted us was very informative regardless of our knowledge of bicycles. He took the time to explain the differences between aluminum frames and composite frames, how the gear mechanisms are set up, and the different types of terrain different bicycles are designed for.
The other staff was also friendly. I had brought my dogs with me. This is definitely a shop for outdoor minded people.
They also had the bike ready earlier than anticipated and assembled and ready.
Drew also took the time to help my wife select accessories for the bike.
Great staff, we would highly recommend this bike shop.
quickness of repairs.
All of the employees are approachable, professional and knowledgeable. It's refreshing to visit and get assistance!
Everything
Every on was nice and helpful and explained any questions I had
I ordered an e-bike battery. I live out of town. Chris was very helpful and knowledgeable about the product. I was able to have the item shipped to my home. The item was back ordered in most shops around the country and I was delighted to be able to find it at Eddy’s. The experience was very customer friendly. Thank you!
Great stuff and service, nice people.
Service was wonderful. They were attentive while still giving us time to talk things over and make a decision!
good service
Everyone that I have dealt with has been friendly and knowledgeable. Love my new bikes!
I like the selection in Stow, not so much so in Fairlawn. Recently purchased a Vado e-bike and it was prepped beautifully. Absolutely trouble free. Just had it in for a checkup--once again perfect.
I had a weird problem and the service staff was all over it. They took the time needed to talk with me as we worked out a solution and I did not feel rushed. I was back on the road the same day.
had a problem with a stationery bike seat. store rep was extremely helpful finding the right size.
Good variety of bicycle services and equipment. Staff was very helpful
Good fast service at a reasonable price
Great Business Hours
Great products.
Great service.
Friendly and knowledgeable. Made sure I was well informed with my purchase.
Very friendly and helpful. Took the time to answer all our questions and recommended repair service on our bike. The service was completed correctly and quickly.
A great selection of everything! The last 2 pairs of shoes have been from Eddys. They have had 3-4 styles and a ton of size option for every style I was interested in. I don’t know if it’s my timing or what but they have had a sale both times! Both of the gentleman that have helped me have been top notch. Super informative and friendly. They asked a few questions, brought the shoes out and let me try them on. No sales pressure at all! I love it!
I had called about a BMX bike and had all my questions answered and told they did have bike and it was on sale. Much cheaper than Amazon had it. I later called and was able to purchase bike on line and could put it in layaway. I had until noon on 12/24 to pick it up. I was so happy. I picked it up on the 19th and just like my previous phone calls the people at Eddys could not have been any nicer. I would not hesitate to go to Eddy’s again and would highly recommend to anyone to check them out before buying a bike any place else.
Great service as always!
Service is awesome! They know their product.