Customer Testimonials
Good job
The repair shop worked very well with me. I was stuck out of town longer than expected no problem with that. They had the parts I needed.
Bob went out of his way to explain different products then install for me - great service !
Store manager Anthony did a great job getting my back in working order
Josh did a fantastic job working with me!
Friendly and experienced staff.
Great knowledge of their products. Dan helped me select bikes and Chris helped with all the accessories. Very nice and patient.
Eddy’s takes great care in individualizing services and welcoming people of all levels of biking experience into the store.
I was greeted by staff, asked if I needed help. Service people were good. Staff helped me get my bike into my bike rack.
Workmanship on my bike was good.
Work was done when promised.
Great bike service.
Everything very friendly staff knowledgeable will research the matter and they care about safety
Very helpful,courteous. Problem resolved in a timely manner.
Bob was very helpful, I had 5 min to buy a helmet and we succeeded in doing that
Cheap, affordable, and got a good convo out of it
Chis and Tom are very helpful and a pleasure to work with.
Good selection of products and knowledgeable staff for service
Great customer service, and very quick with the bike repairs
Great service! Talented mechanic!
Tristan went out of his way to answer my questions fit my bike and to recommend accessories. Your very fortunate to have someone of his caliber working for you.
Ted
Bike came back to me well serviced. Staff answered all my questions. Thank uou
The young man who waited on us was fabulous. My brother is special needs and was a little anxious about getting new tires put on his bike. Your associate took care of things in a timely manner. He was great to work with!
Quick service and knowledgeable staff. Had the tires I wanted in stock.
Great staff
The staff are willing to take the time to explain and answer questions.
Much appreciated.
It was nice to get advice over the phone from Chris while we were traveling. Thanks
First name removed
Every time I go into the store the staff helps me quickly find what I need. When I have a technical question, they get me the answer promptly. When I recently stopped in with a question about my rear brake, I expected to need to make an appointment and come back another time. To my surprise, they said they could take a look at it right then. Had it repaired in 30 minutes! Very pleased!
quick and easy ,tire replacement
Your repair staff is helpful and knowledgeable. Your sales staff has been more attentive to customers in my experience this past year. Previously, (over a year ago) I had difficulty getting attention and assistance at both the Willoughby and North Olmsted locations.
My more recent experiences have been much better at both of these locations as well as at the Peninsula location. I miss the Sweet Corn ride.
Kudos to the bike mechanics. They have resolved my issues twice and very fast.
Great selection, friendly staff and convenient location.