Customer Testimonials
We were helped in a friendly, easy going way as soon as we entered the shop. The employees worked together to get our son the best fit for his bike and specific wants. We were in and out in 30 minutes, which surprised us and we were treated kindly and respectfully the entire time.
Friendly knew their business
Great place, great staff, great products!
Great shop, knowledgeable employees. Why buy online, shop local buy local.
Prompt service and friendly staff.
Good Products good service
Huge selection of bikes, brands, and accessories. To go along with a friendly, and knowledgeable staff!
I won't be able to ride the bike I just bought until Spring, so can't comment on it yet. Tristan was super helpful and patient with all of my questions, and I want to put in a good word for him.
Friendly and knowledgeable people
You were thorough and accommodating and helped us understand what was going on.
Knowledgeable people very helpful. No pressure to buy anything.
Fast seevice
Everyone was really nice and helpful. I’m going to be buying a bike in the next few months getting back into mountain biking after 30 years as a couch potato. I support local shops. I plan on giving Eddy’s all of my money.
Good customer service and a wide selection of products
Eddy's offers great selection of quality bikes and accessories. They are not to be confused with WalMart. The service department is very knowledgeable, and they usually repair my bikes while I wait.
I always get excited when I come to Eddy's.
p.s. I am not sugar coating anything. I am stating facts.
Jackson is very knowledgeable customer-focused, taking time to provide information/feedback.
Very friendly and knowledgable staff. Had all the parts and pieces I wanted for my truke and didn't try to up sell stuff I didn't want or need. Infact 1 item they suggested a less expensive option than what i was looking at. Great customer service.
Service, availability, and helpfulness.
Mr Jackson B-T was the consummate professional in regards to evaluating and estimating my bicycle needs and Mr Nestor did the actual work turning the wrenches.
Great knowledgable technicians. Good selection of e-bikes.
Sales person helpful.
Great local bike shop and always helpful with equipment recommendations and mechanical fixes.
bought a bike online and picked it up at the North Olmstead location. No issues, good buying experience.
Knowledgeable and helpful employees.
The staff was very helpful. Your store is close to our house which is helpful in any future services we may need.
Nice selection
Great staff that is knowledgeable.
Ron helped me out with the proper fitting of a new helmet yesterday (11/29/25).
Tech guy is awesome. Goes the extra mile to make sure you know what parts and info you need to do a job right.
Repair on older bike was quick and easy. Buying new was no pressure and very informative
Always friendly and helpful. This visit was related to finding a usual speced axle nut. The service desk took the time to be sure of my needs and to order it for me