Customer Testimonials
the service is top notch very knowledgeable and always willing to help.
i also want to thank the gentleman at the front counter who was willing to stay
after closing hours so I could pick up my bike.
Friendly and professional...
I'm very happy with the young man that sold me my new cycling shoes. They fit perfectly and he helped me adjust them just right. I'm super glad to have a professional level bike shop so close to my new home. Everyone was courteous and helpful. We will be doing more business. Thanks, Quentin Mise
Excellent service
Knowledgeable, friendly service staff.
I like the selection of products and riding gear you have available and online
Matt was very helpful and friendly. He fixed my bike, helped me attach some accessories and gave me valuable recommendations as well.
Smart engaging friendly staff !
Always friendly helpful service. I have bought 2 bikes from Eddys that I love plus lots of accessories. Proud to be supporting local business.
Courteous knowledgeable pleasant staff. I wish that they stocked broader selection of biking jerseys, shorts etc.
The staff is very friendly, helpful and knowledgeable. My only complaint is having to bring my bike in for service three times in about a year and a half. I wasn't happy about having to pay for this latest service, but I get it.
very knowledgeable on product nuances
Buen servisio
Friendly Knowledgeable people
This place was so cool. My kids and I traveled here from Michigan to buy a bike that was not in stock around us. The staff is so friendly. They had an amazing selection of bikes and accessories. The brick building was really, really cool too. Highly recommend shopping here for bicycles or accessories!
They were able to find a replacement wheel for our bike. They were friendly and helpful.
Friendly & Beyond Helpful!!!! :)
Service was great & employees very knowledgeable & seemed like They took great pride in their work. Your inventory and quality advice was off the charts. Very impressive
Prompt and thoughtful service
The staff was super friendly, personable, and a wealth of knowledge. I would most certainly recommend friends and family check out Eddys. Keep up thr great work, I will buy from you for my next jumper.
Amazing staff. Knowledgeable, helpful, friendly, welcoming, conversational. Just a perfect shopping experience.
Great staff that all helped each other to serve our needs. The two bikes are great. Late season sales limits the selection, but we have some excellent bikes.
The bikes were very well made and set up properly to get me and my wife going. The sales team were not pushy but could be a little more knowledgeable about the product they sale and service.
There’s a great selection of parts, accessories, and inventory. All the employees are very knowledgeable about bicycling and how to help you get everything you need to have the best experience.
The staff is wonderful!
Enjoy shopping at a shop with a sales force that knows it's stuff
I liked how honest they were about putting money into my 25 year old bike. I was able to just put enough into it to get it back on the road. I should be able to get a few more years out of my favorite bike and be able save up for a future bike down the road. It actually rides better than it has in the last 3 or 4 years. Thanks again.
My wife and I purchased two Terratrike Charge recumbant e-bikes in May. We have already ridden 700 miles around our home in Medina. We recommend Eddy's Bike to everyone who asks about our bikes!
The staff were awesome and gave us their full attention. Deb went out of here way to educate us on the bike trails and nuances.
Chris picked up a part at.the Stow store and got us going for our bike ride tomorrow.
Best service fron any business that I have received in a long time!
I really loved the bike and unfortunately I had to back out on it but the purchase process was very simple and the people were funny over the phone and friendly .